This is my first set of dedicated Gaming headphones in almost 10 years. My first set was a pair of Turtle Beaches that had been a loyal companion. I'm a "use it until it breaks" type of person, I don't game very much, however, my turtle beaches started to fade and crackle, and they also went through a fair amount of abuse.
Comfort.
I never realized how big of an impact a set of headphones may have on the overall experience. I almost went with another set of TBs because that's what I've used but the Quantum 400s were on on sale so I bit the bullet and I am AMAZED. I had about 2 hours before the Turtle Beaches would start to squeeze my head, one free night I had with some friends, I went for 6 hours (with small breaks in between) with no ear/head fatigue. The cups fit right over my ears snugly, and the strap breaths well without putting much pressure down on my head. They're earhugs.
Sound.
The TBs were as basic as basic gets, the audio was good but very linear, and the upside to them was no third-party app to wake them up. The JBLs sounded tinny and cheap before I downloaded the software, however, plug them in via USB, and VOILA the software was downloaded and tinkered with, HOLY JESUS. It's an experience for me. The spatial audio immersed me in the game, tuning me into the environment.
Mic.
The mic is another really big plus for me. And I find JBL makes it hard to compete with them in this regard, the audio is crisp clear, and well-tuned, My mates have no issue hearing any comments or commands in the lobbies.
My favorite feature is the lift to mute. That is without a doubt an absolute gem. As a student, I spend a lot of my time in front of the screen, so if I'm not looting for treasures, or getting blown to bits, I'm typically listening to music while I write or watching lectures. Moving the mic out of the way creates a more open atmosphere.
Build Quality.
The build quality is where I can't provide any insight, they're plastic, and as such encourage me to be extra careful. Some of the joints seem a tad flimsy and loose, however, it seems like the design intends it to pivot easily for less pressure on your head, which is a trait of their comfort.
Overall.
These are spectacular headphones for what you're spending, they easily check all of the boxes in terms of quality and sound processing.
The only thing to note for me is that I will be investing in a wireless set in the future, some days I like to stand while I study or just simply stretch my legs.
Nevertheless, in a pinch, you cannot go wrong with the Quantum's.
JBL Quantum 400 - USB over-ear gaming headset with game-chat balance dial, JBL QuantumSURROUND and DTS, Voice focus direction
4.2 | 2,980 ratings
Price: 39.95
Last update: 11-18-2024
About this item
Live the game with JBL QuantumSURROUND and DTS
Enjoy the game’s most immersive sound experience with personalized surround sound powered by the included JBL QuantumENGINE PC software. JBL QuantumSURROUND puts you at the center of the most engaging experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.
JBL QuantumSOUND Signature gives you a true audio edge
From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. Our signature audio delivers the most realistic soundscape for a competitive advantage in any battle.
Play even longer in memory foam comfort
The lightweight headband and memory foam ear cushions were designed for even the longest gaming sessions.
Voice focus directional flip-up boom microphone
JBL Quantum 400 headset lets you rally the troops and opponents with clarity. The flip-up, voice focus directional boom mic comes with auto on/off and mute features.
Game-chat dial for seamless communication
JBL Quantum 400 headset features a Game-Chat Balance Dial certified by DISCORD. Also compatible with TeamSpeak and other communication platforms.
Enjoy the game’s most immersive sound experience with personalized surround sound powered by the included JBL QuantumENGINE PC software. JBL QuantumSURROUND puts you at the center of the most engaging experience, allowing you to up your game and triumph over the competition. Also equipped with DTS headphone:X v2.0.
JBL QuantumSOUND Signature gives you a true audio edge
From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. Our signature audio delivers the most realistic soundscape for a competitive advantage in any battle.
Play even longer in memory foam comfort
The lightweight headband and memory foam ear cushions were designed for even the longest gaming sessions.
Voice focus directional flip-up boom microphone
JBL Quantum 400 headset lets you rally the troops and opponents with clarity. The flip-up, voice focus directional boom mic comes with auto on/off and mute features.
Game-chat dial for seamless communication
JBL Quantum 400 headset features a Game-Chat Balance Dial certified by DISCORD. Also compatible with TeamSpeak and other communication platforms.
Product information
Warranty & Support
Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
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JBL Quantum 400 - USB over-ear gaming headset with game-chat balance dial, JBL QuantumSURROUND and DTS, Voice focus directional flip-up mic and memory foam ear cushions (Black)
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Top reviews from the United States
Konrad K.
Amazing Spatial audio for Surround sound gaming.
Reviewed in the United States on January 12, 2024
Alex B.
Right features - good sound - works with M1 Mac
Reviewed in the United States on January 28, 2022
Alex B.
Reviewed in the United States on January 28, 2022
+ You don't have to remember to charge these, and they'll never run out of charge in the middle of something, because they're wired. The cable doesn't bother me, but batteries dying does.
+ That means these are probably going to have longer lifespans than wireless ones also, because there aren't batteries to stop holding a charge.
+ While I wouldn't use these for serious audio work (i.e. recording or mixing) they are at a good quality/price point for playing games, casual music listening for enjoyment, YouTube, and so forth. The sound is clear, clean, and fairly detailed. They're basically competitive with other headphones in the $80 - $120 range, which these days means they're pretty good.
+ They work fine with the M1 Mac, including the "Game/Chat Balance" dial.
+ The way that the balance dial works, on Mac at least, is that when you plug the USB cable into your computer, two sound output destinations show up in the audio settings: JBL Quantum 400 Chat" and "JBL Quantum 400 Game". First, set your system sound to the "JBL Quantum 400 Game" output (Or do it in your game's audio settings if it doesn't use the system audio.) Then, go into Discord's audio settings (or Zoom, or whatever program you're using for chat) and instead of using the system audio output, choose the "JBL Quantum 400 Chat". And then, it just works and you can adjust the balance dial to your heart's content.
+ The size is adjustable in the usual ways, and they are comfortable enough on my head, even after quite a few hours. This will, of course, vary from person to person.
+ I like the placement of the Mute indicator LED on the end of the microphone where you can just see whether it's muted with your peripheral vision, without it being intrusive.
- As far as I can tell there isn't a Mac version of the JBL software to do EQ, control the LED colors, etc. This doesn't matter to me, but maybe it does to some people out there.
Images in this review
Sunny
Been using these for months and they work great
Reviewed in the United States on October 28, 2024abbegail carter
They are amazing
Reviewed in the United States on November 2, 2024CLEzzell
Great headphones, Great price.
Reviewed in the United States on July 27, 2024Nathanial
Great Sound Quality, Bad Build Quality
Reviewed in the United States on December 29, 2022
Nathanial
Reviewed in the United States on December 29, 2022
However, now we get to why I rated these headphones 3/5 stars. It's the damn build quality. While these headphones have good sound quality, they cheaped out on the build quality. I had these headphones for a month and the right "arm" of the headset is already broken. One feature of these headphones and many other headphones is that you can rotate the ear muff pieces 90 degrees. However, the plastic on these headphones is so thin and weak that it created a small crack where the "joint" is. As a result of this, the headphones don't sit on my right ear flush. Sound leaks out of it, rendering the sound quality worse and the bass is not as pronounced. As you can see from the photos, the ear muff can actually rotate 360 degrees now that the joint is broken. It's only supposed to rotate 90 degrees.
It's just a shame really that such as great pair of headphones can ruined by lackluster build quality. My next purchase is likely going to be the HyperX headphones, as they have aluminum construction instead of plastic construction.
Images in this review
