I have been enjoying these Festive Shape Walkers Cookies during the holidays for over a decade.
Buy and enjoy with confidence / they are great and not too sweet.
but
This is not the first time but IT IS THE WORST TIME AND LAST STRAW FOR ME !
It is very tempting to fill this review with enough expletives to make you actually take notice of just how incompetent your packaging / boxing process and staff are.
So . . .
you take two easily compressed, thin, cardboard boxes with decorative , specialty, pricy, cookies in them . . .
what would one expect to be the best choice to protect such a product to ship them in a truck full of heavy packages such as : car parts, stereos, bicycles, bowling balls etc. ?
A corrugated cardboard box right ?
Maybe some bubble wrap around the cookie boxes ?
Lets back up ; I have seen this kind of box and bubble wrap from amazon put around a practically indestructable item such as a wrench or solid rubber item that could have literally been dropped, with no package at all, to the ground from an airplane in flight and not been damaged.
What does amazon put these frail cookies in ?
A plastic bag with zero padding.
Seriously.
! ? !
Forgive me for thinking you are a bunch of bloody loonies.
UPDATE: The next day I attempted to get a refund or more cookies sent and I just get stuck in this endless loop; enter the problem but cannot send it, it asks me to contact them to finalize if I want a refund or more cookies and it starts all over from the beginning asking me to state my problem . . . etc. over and over.
To boot it self deleted the photo of the bag I took but kept the photo of the broken cookies !
I have been dealing with amazon for two decades so this isn't my first rodeo with them and they have always been great. Up till now . . .
Double fail for you amazon.
Festive Mini Bag Shortbread Trees
4.1 | 2,250 ratings
Price: 4.99
Last update: 12-13-2024
About this item
Authentic shortbread cookies from Scotland: Enjoy a traditional taste of Scotland this holiday season with mini all-butter shortbread cookies that are sure to add to the Christmas fun; contains 28 mini cookies
Make it memorable with Walker’s: Spread joy and cheer with festive all-butter cookies that can be enjoyed with your favorite warm beverage like coffee or tea; our favorite is to snack on our shortbread as is
Scotland at its finest: Our holiday cookies combine the best of traditional Scotland with a delightful collection of mini shortbread Christmas trees that make for the perfect small gift or addition to your pantry
A tradition of quality: Baked with meticulous care, our shortbread is made with four simple ingredients – butter, flour, sugar, and salt – ensuring pure taste that is free from artificial ingredients, suitable for vegetarians and kosher-certified
True to our heritage: As a fifth generation, family-run business, we remain true to our founder Joseph’s original recipes and dream – to bake the best and showcase Scotland at its finest
Make it memorable with Walker’s: Spread joy and cheer with festive all-butter cookies that can be enjoyed with your favorite warm beverage like coffee or tea; our favorite is to snack on our shortbread as is
Scotland at its finest: Our holiday cookies combine the best of traditional Scotland with a delightful collection of mini shortbread Christmas trees that make for the perfect small gift or addition to your pantry
A tradition of quality: Baked with meticulous care, our shortbread is made with four simple ingredients – butter, flour, sugar, and salt – ensuring pure taste that is free from artificial ingredients, suitable for vegetarians and kosher-certified
True to our heritage: As a fifth generation, family-run business, we remain true to our founder Joseph’s original recipes and dream – to bake the best and showcase Scotland at its finest
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Top reviews from the United States
BarkingmadAMAZON CANNOT PACKAGE COOKIES IF THEY HAD TO TO SAVE THEIR COMPANY
Barkingmad
Reviewed in the United States on November 11, 2024
Buy and enjoy with confidence / they are great and not too sweet.
but
This is not the first time but IT IS THE WORST TIME AND LAST STRAW FOR ME !
It is very tempting to fill this review with enough expletives to make you actually take notice of just how incompetent your packaging / boxing process and staff are.
So . . .
you take two easily compressed, thin, cardboard boxes with decorative , specialty, pricy, cookies in them . . .
what would one expect to be the best choice to protect such a product to ship them in a truck full of heavy packages such as : car parts, stereos, bicycles, bowling balls etc. ?
A corrugated cardboard box right ?
Maybe some bubble wrap around the cookie boxes ?
Lets back up ; I have seen this kind of box and bubble wrap from amazon put around a practically indestructable item such as a wrench or solid rubber item that could have literally been dropped, with no package at all, to the ground from an airplane in flight and not been damaged.
What does amazon put these frail cookies in ?
A plastic bag with zero padding.
Seriously.
! ? !
Forgive me for thinking you are a bunch of bloody loonies.
UPDATE: The next day I attempted to get a refund or more cookies sent and I just get stuck in this endless loop; enter the problem but cannot send it, it asks me to contact them to finalize if I want a refund or more cookies and it starts all over from the beginning asking me to state my problem . . . etc. over and over.
To boot it self deleted the photo of the bag I took but kept the photo of the broken cookies !
I have been dealing with amazon for two decades so this isn't my first rodeo with them and they have always been great. Up till now . . .
Double fail for you amazon.
Images in this review
BTasty but some breakage.
Verified purchase Gingerbread cookies
Mrs. BrownBeware!!! Found a small piece of glass or very hard plastic on one cookie!
Mrs. Brown
Reviewed in the United States on October 25, 2024
Images in this review
BeckyNeed to be shipped in a padded bag or box
ErniyahstarJust ok.
Cindy BDelicious
Pleased in Pennsylvania