Product is sturdy and overall pretty good quality (although lacks attention to detail - see sticker label placement, for example), and I can see it being really helpful in a very large deep freezer.
I watched videos of people having to do major freezer cleans before installing it, so I decided to get it at the same time I was getting my first deep freezer (7 cubic feet) and have it installed from the get-go. I read the measurements and was assured the baskets would expand to fit my freezer. There was no indication in the product description or reviews that size might be a problem.
Unfortunately when I got the baskets into the freezer, I found that although they expanded to meet the width of my freezer, length-wise they were too wide (see picture). I could make them fit but it required overlapping the baskets a little from side to side, which created instability in the system.
I contacted the company directly through their website and told them what happened, and they offered to customize the size. However, (1) they offered neither to cover the cost of shipping nor the cost of customization and (2) when I saw the system in a freezer of my size, I saw that its main benefit of slideable baskets wasn't applicable because there was no room for the baskets to slide.
Ultimately I returned the product because it wasn't going to provide the benefits it was designed to provide and making it useable at all was an expensive prospect for an already very expensive product.
I had ordered this product through Amazon instead of through the manufacturer/company's website because I wanted the ease of returning it just in case it didn't work out. BUYER BEWARE! For the first time ever, I had the experience on Amazon of the seller (the company) needing to approve my return, *and* return shipping was on me. Once my return was approved after my communications with the company, I was provided with a non-postage-paid return label.
I took it to the post office, then UPS, then fedex to price it out, and the cheapest shipping was over $100. So I spent over $100 on a system I did not even get to install. It left a really bad taste in my mouth.
That said, I appreciate that the company honored the refund because it was time-limited, and I mailed it back on the last day permitted (it took time to shop around for shipping costs, and in desperation I even listed the system on town websites to see if I could lose less money by selling it...but people who are obviously smarter than I am don't want to spend this kind of money on a freezer organization system for a small household deep freezer).
What I will say is that I found some YouTube videos on how to make my own freezer organization system with stackable, lidded IKEA containers with handles, and though I had to adjust the size of the wire rack the freezer came with to make it fit (bending the wires a little with my hand), it actually is an even better system for a small deep freezer. Everything is so contained, and I unexpectedly love having lids. It works excellently and was a tiny fraction of the cost of this sytem!
My advice is to get the FreezerMax only for exceptionally long deep freezers where there is plenty of room for baskets to slide...and only if you are 100% sure this system is going to work best for you. Do not even consider getting it and making a return if it doesn't work out...unless you are made of money and don't mind paying a good chunk of change for a system you can't use.
If your freezer is small enough to buy the mini system, think twice. There are some great, very functional, extremely good-looking systems that can serve you better.
Also, lesson learned: buying things on Amazon no longer means automatic ease of returns. For a small company shipping heavy items like this, I guess, they would rather the former-customer take the loss, even if the listed item didn't have enough product information to indicate the product may not work for some people. They aren't looking for repeat customers, and I guess that is probably okay for a company selling a niche product for lifetime use. I don't feel like this company was interested in building a relationship with me as a customer at all!
FreezerMax MEGA Freezer Organization System. Creates 3 levels of sliding baskets. Heavy Duty System for 15 to 30 cubic ft Dee
4.5 | 48 ratings
Price: 265
Last update: 12-16-2024
About this item
MAXIMIZE FREEZER SPACE: FreezerMax makes storing & finding frozen foods easy; Basket system slides side to side, allowing easy access to lower levels; Always know what is at the bottom of your freezer
DESIGNED TO FIT MOST FREEZERS: This suspended, 3 level, chest freezer basket system fits freezers new or old; the MEGA is designed to fit large deep freezers 15+ cu ft.
ADJUSTABLE FREEZER BASKETS: The one-of-a-kind basket design features a telescoping adjustment to rest on the freezer railing; Easily adjust the size of the baskets; Extends from 18 to 26 inches deep
HIGH-QUALITY MATERIALS: These freezer baskets are durable & will support up to 25 lbs each; This superior system was created with notable engineering & testing with easy to clean materials
WHAT IS INCLUDED: 8 baskets, 8 railings, 2 placement guides, & magnetic organizer; Use for freezers larger than 15 cu ft; No holes are made in freezer sides; Follow installation instructions carefully
DESIGNED TO FIT MOST FREEZERS: This suspended, 3 level, chest freezer basket system fits freezers new or old; the MEGA is designed to fit large deep freezers 15+ cu ft.
ADJUSTABLE FREEZER BASKETS: The one-of-a-kind basket design features a telescoping adjustment to rest on the freezer railing; Easily adjust the size of the baskets; Extends from 18 to 26 inches deep
HIGH-QUALITY MATERIALS: These freezer baskets are durable & will support up to 25 lbs each; This superior system was created with notable engineering & testing with easy to clean materials
WHAT IS INCLUDED: 8 baskets, 8 railings, 2 placement guides, & magnetic organizer; Use for freezers larger than 15 cu ft; No holes are made in freezer sides; Follow installation instructions carefully
Product information
| Product Dimensions | 36 x 17 x 15 inches |
|---|---|
| Item Weight | 36 pounds |
| Manufacturer | FreezerMax |
| ASIN | B0BZZSF7KL |
| Item model number | FMLSEIB |
| Customer Reviews |
4.5 4.5 out of 5 stars
48
4.5 out of 5 stars |
| Best Sellers Rank | #1,751 in Appliances (See Top 100 in Appliances) #69 in Chest Freezers |
| Date First Available | March 27, 2023 |
Top reviews from the United States
S. G.Good For Biggest Freezers - Beware Return Shipping Costs
S. G.
Reviewed in the United States on March 4, 2023
I watched videos of people having to do major freezer cleans before installing it, so I decided to get it at the same time I was getting my first deep freezer (7 cubic feet) and have it installed from the get-go. I read the measurements and was assured the baskets would expand to fit my freezer. There was no indication in the product description or reviews that size might be a problem.
Unfortunately when I got the baskets into the freezer, I found that although they expanded to meet the width of my freezer, length-wise they were too wide (see picture). I could make them fit but it required overlapping the baskets a little from side to side, which created instability in the system.
I contacted the company directly through their website and told them what happened, and they offered to customize the size. However, (1) they offered neither to cover the cost of shipping nor the cost of customization and (2) when I saw the system in a freezer of my size, I saw that its main benefit of slideable baskets wasn't applicable because there was no room for the baskets to slide.
Ultimately I returned the product because it wasn't going to provide the benefits it was designed to provide and making it useable at all was an expensive prospect for an already very expensive product.
I had ordered this product through Amazon instead of through the manufacturer/company's website because I wanted the ease of returning it just in case it didn't work out. BUYER BEWARE! For the first time ever, I had the experience on Amazon of the seller (the company) needing to approve my return, *and* return shipping was on me. Once my return was approved after my communications with the company, I was provided with a non-postage-paid return label.
I took it to the post office, then UPS, then fedex to price it out, and the cheapest shipping was over $100. So I spent over $100 on a system I did not even get to install. It left a really bad taste in my mouth.
That said, I appreciate that the company honored the refund because it was time-limited, and I mailed it back on the last day permitted (it took time to shop around for shipping costs, and in desperation I even listed the system on town websites to see if I could lose less money by selling it...but people who are obviously smarter than I am don't want to spend this kind of money on a freezer organization system for a small household deep freezer).
What I will say is that I found some YouTube videos on how to make my own freezer organization system with stackable, lidded IKEA containers with handles, and though I had to adjust the size of the wire rack the freezer came with to make it fit (bending the wires a little with my hand), it actually is an even better system for a small deep freezer. Everything is so contained, and I unexpectedly love having lids. It works excellently and was a tiny fraction of the cost of this sytem!
My advice is to get the FreezerMax only for exceptionally long deep freezers where there is plenty of room for baskets to slide...and only if you are 100% sure this system is going to work best for you. Do not even consider getting it and making a return if it doesn't work out...unless you are made of money and don't mind paying a good chunk of change for a system you can't use.
If your freezer is small enough to buy the mini system, think twice. There are some great, very functional, extremely good-looking systems that can serve you better.
Also, lesson learned: buying things on Amazon no longer means automatic ease of returns. For a small company shipping heavy items like this, I guess, they would rather the former-customer take the loss, even if the listed item didn't have enough product information to indicate the product may not work for some people. They aren't looking for repeat customers, and I guess that is probably okay for a company selling a niche product for lifetime use. I don't feel like this company was interested in building a relationship with me as a customer at all!
Images in this review
Linda J WrayPerfect Organization!
Linda J Wray
Reviewed in the United States on June 15, 2023
Images in this review
Barbara w.OUTSTANDING
GODBLESSTEXAS2005Lots of wasted space
W. A.