I purchased this machine and it worked beautifully for maybe a week or two and the. It started making these very loud noises. The noises got more frequent and then the machine quit working altogether. I would turn it on and it would try to run and then tell me to add water. I attempted to get a replacement through Amazon but the 30 day term deadline had just passed and I was told to take it up with Euhomy directly.
I followed all the prompts and troubleshooting they provided first and then was taken to their website where I found a support email. I contacted their support team and explained the issues and they came back within 24 hours with more troubleshooting options. After going through those, I responded again stating that it did not work and they had a few more options to try… But ultimately we could not get it to run. Once we determine that the machine was faulty, they had a replacement sent to me within two days. I’ve had the new machine now for a few weeks with no loud noises and no issues so far! It Makes the little sonic type ice which is fabulous!
The support team was very helpful and very quick to respond and I am very happy with my machine now and hopefully will not have any problems in the future!
EUHOMY Nugget Ice Maker Countertop, Max 34lbs/Day, 2 Way Water Refill, Self-Cleaning Pebble Ice Maker Machine with 3Qt Reserv
4 | 1,500 ratings
Price: 279.99
Last update: 12-14-2024
About this item
NUGGET ICE TYPE: EUHOMY nugget ice is a customized style of ice for people who like to chew on your ice. The softer airy ice makes you enjoy chewing without hurting your teeth. Soft nugget ice can absorb the drink's flavor and bring you fantastic taste. When you desire a cold drink in summer, due to its unique size, nugget shape ice can fill the entire glass and cool the drink faster
EXCELLENT ICE: It only takes 15-18 minutes to get the first set of ice from the ice maker. Combined with the water system, the nugget ice maker can work the entire day and produce up to 34lbs of ice, meeting the demand for various occasions. In addition, nuggets ice are great for dispensing and scooping compared to a regular ice cube that easily slides off
TWO WAYS TO REFILL WATER: Our nugget ice maker countertop provides both automatic and manual water refill options. With an auto refill function, you can connect the machine to your home water system for a continuous supply of ice. Additionally, it has a 3Qt water reservoir for manual filling. So, you can enjoy a convenient ice making experience
AUTOMATIC CLEANING: The ice machine provides the self-cleaning function to prevent limescale and odors. Our nugget ice maker is a breeze to clean, just press the ice maker's "Clean" button for more than 3 seconds to enter the "Self Cleaning Program" before making the first ice. We recommend that you regularly clean the nugget ice machine
ONE-YEAR PROMISE & WELL-DESIGNED PACKAGE: Euhomy offers a 12-month after-sales service and whole day support for ice makers. Moreover, the well-designed package of sonic ice makers can be an excellent choice. By the way, we are happy to answer any further questions you may have
EXCELLENT ICE: It only takes 15-18 minutes to get the first set of ice from the ice maker. Combined with the water system, the nugget ice maker can work the entire day and produce up to 34lbs of ice, meeting the demand for various occasions. In addition, nuggets ice are great for dispensing and scooping compared to a regular ice cube that easily slides off
TWO WAYS TO REFILL WATER: Our nugget ice maker countertop provides both automatic and manual water refill options. With an auto refill function, you can connect the machine to your home water system for a continuous supply of ice. Additionally, it has a 3Qt water reservoir for manual filling. So, you can enjoy a convenient ice making experience
AUTOMATIC CLEANING: The ice machine provides the self-cleaning function to prevent limescale and odors. Our nugget ice maker is a breeze to clean, just press the ice maker's "Clean" button for more than 3 seconds to enter the "Self Cleaning Program" before making the first ice. We recommend that you regularly clean the nugget ice machine
ONE-YEAR PROMISE & WELL-DESIGNED PACKAGE: Euhomy offers a 12-month after-sales service and whole day support for ice makers. Moreover, the well-designed package of sonic ice makers can be an excellent choice. By the way, we are happy to answer any further questions you may have
Product information
Warranty & Support
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EUHOMY Nugget Ice Maker Countertop, Max 34lbs/Day, 2 Way Water Refill, Self-Cleaning Pebble Ice Maker Machine with 3Qt Reservoir, Ideal for Home, Office, Bar, and Party. (Silver)
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Top reviews from the United States
jennifer m.Euhomy was easy to work with!
chyning1Update: LOVE DOESN'T LAST
chyning1
Reviewed in the United States on June 8, 2022
Two weeks shy of it's one year anniversary, this icy puppy has given up it's bone. It had been moved inside to our kitchen after our travels and was making ice fine, albeit noisily. There were no indications that there was a problem.
Then it recently started squeaking and the next morning the entire watery contents were spilled all over the counter and on the floor - right under the refrigerator it was sitting next to????????.
So disappointed. At the price we paid, it should last at least a year!
After helping me clean up the mess and consoling my sobbing ugly crying, the curious family engineer (real life went to school engineer) pulled the cover off to figure out what failed. The assessment (See pics) - based on the scale marks and rust, this thing has been leaking for a while and basically rusted out. The water is leaking out of the metal cooling chamber.
I am probably just going to replace with the half price version at the big box warehouse store. At least I won't feel so taken advantage of about the price and I can take it back if it breaks before the year is out.
Recommendation: Do NOT buy!
It was nice while it worked, but I do not recommend this ice maker/brand based on my experience and the other reviews where it failed after such a short time.
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Previous Review:
We bought this for our outdoor kitchen in our RV so we would have enough ice without having to do ice trays. It makes wonderful ice. I love the size and texture and probably go through three 32 oz. cups packed to the brim each day and there is still enough for the rest of the family to have some too. lol
This icemaker does get hot and is a bit loud for use inside a rig if you are just planning to leave it plugged in on the counter. In the outdoor kitchen though, the noise isn't a problem. We leave ours running 24/7 so we do leave the outdoor kitchen hatch propped open slightly in the summer to keep the air moving so it doesn't overheat.
We have ours hooked up to a water supply so I don't have to constantly add water. I can't imagine that it would go very long without being refilled because it makes ice pretty fast.
The ice bucket is only slightly insulated, but because it is nugget ice, it melts fast anyway. So if you want to build up an ice stash, you would need to transfer the ice to the freezer. Depending on how warm the ambient temperature is, the ice in the basket sometimes also stays wet.
So far, we are two months in on the Gulf Coast heading into summer and it is still making great ice using it every day.
Overall, even being more expensive than the regular countertop ice makers, I would still buy this one again. Recommend.
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OldManWorkingOur new kitchen hero! Love this pellet ice machine!
OldManWorking
Reviewed in the United States on May 15, 2024
Pros:
Fast ice production: This thing cranks out ice faster than a toddler on a sugar rush. You'll be chilling drinks in minutes, leaving more time for important activities like drinking on a hot afternoon, watching the dogs play or just hanging out with an ice cold beverage.
Chewable ice: This produces Sonic ice and we love it. So convenient. Even if empty, we have enough ice for our drinks in less than an hour. We freeze extra ice in ziplock bags for use at parties and when we want it frozen so it won’t melt so fast.
Easy to Use: Even your tech-challenged grandma can handle this. Just fill it up, hit a button, and frosty magic happens. Plus, it's about the size of a toaster oven, so it won't take over your space!
Two refill options: It boasts two ways to refill water: a manual reservoir or by connecting it to a direct water line. It comes with hose to attach to water source if you choose that option. They thought of everything!
Self-cleaning function: This model offers a convenient self-cleaning mode, simplifying maintenance.
Large capacity: The ice basket can hold up to 1.8 lbs of ice. This ice maker has the largest capacity ice basket and one of the reasons I chose this machine.
Noise: This machine can be noisy, but it is not loud and once you get used to the sounds, it does not disturb you. We have ours in our kitchen and it is perfect for the space! Get ready for some white noise action.
The Verdict:
The Euhomy Ice Maker is a real party pleaser, as long as you accept its quirks. It's fast, and convenient when it comes to frozen water. Just be prepared for some noise and potential meltdowns. This device is more like a fun, slightly dysfunctional summer buddy than a flawless ice-making machine. This machine will not allow you to run out of ice for your needs.
Buy it. And Euhomy stands behind their one year warranty with class and style. Better than all the other options on Amazon. I would buy it again!
Images in this review
