The Stagg EKG Kettle: a story in three parts.
1. I ordered the kettle from Amazon. It was ludicrously spendy for me, but so beautiful. Nothing else on the market comes close. And given the repeated heat waves in the Northeast this summer, I wanted a kettle that could heat my water for coffee without adding heat to the house. When it finally arrived, I unpacked it, ooohed and aahhed at the beauty, added water, plugged it in and.... nothing. No LCD, no heating, simply.. nothing. Sighing heavily, I assumed it was an anomaly and sent it back. I ordered a replacement version that same day.
2. Take two: a few days later, the second Stagg kettle arrives from Amazon. Unpack, plug it in.... aaaaand nothing. Double check the plug, move it to different outlets, reset said outlets - finally, for reasons unbeknownst to me, the LCD lights up with "Fellows." But nothing further. (I've now hit the "on" button about a zillion times). So, in frustration I tweet, Facebook IM and send a message the Fellows Support folks on their website.
The Fellows customer service rep got back to me within the hour, ***from his vacation*** to help me out. Said that definitely shouldn't be happening and said, "Please let me send you one directly from our warehouse." Asked for the Amazon order numbers, as he thought perhaps there is something in Amazon's handling that is affecting performance of the kettle.
In the meantime, I've gotten Kettle #2 to actually heat water to the boiling point once (on the 100th try or so), so I message the CSR back and say "Maybe it's working?" Next attempt? The LCD said "no water" and refused to do anything. Back it goes. I returned to the CSR and requested a kettle direct from Fellows: I was happy to pay for a replacement kettle, but he insisted on sending it free of charge to compensate for my hassle.
3. EUREKA! The third-time's-a-charm kettle arrived about 3 weeks ago. It has worked like a charm ever since the first minute. Heats like a dream, quickly, efficiently. Holds the temperature accurately to about 1 degree. Pours easily, smoothly and effortlessly. My husband (who initially scoffed at the price) is increasingly enamored of this kettle, and says frequently (sheepishly) how much he loves it. It is everything all of the 5-star reviews say and more.
So, finally although I've had very good luck with Amazon over the years, my advice to you on this one is: go directly to the source. You won't regret it. And a very huge shoutout to Fellows support for A++ customer service!
Fellow Stagg EKG Electric Gooseneck Kettle - Pour-Over Coffee and Tea Kettle - Stainless Steel Kettle Water Boiler - Quick He
4.4
| 5,921 ratingsPrice: 165
Last update: 01-10-2025
About this item
STAGG EKG ELECTRIC KETTLE: Simple aesthetic meets powerful design. A gooseneck kettle that pours as good as it looks. It’s made from quality 304 stainless steel with a minimalist base to save space and a 0.9-liter capacity.
PRECISION POUR: Stagg EKG's sleek pointed spout is designed for a powerful but precise stream for the optimal pour-over flow rate, and the counterbalanced handle provides a sturdy grip encouraging a slower pour.
TEMPERATURE MATTERS: Speed up your brewing process with Stagg EKG and its 1200-watt quick-heating element for boiling water. The to-the-degree temperature control makes perfecting your manual cup of coffee or steeped tea seamless and precise.
BREW LIKE A PRO: A sleek LCD screen indicates the desired Set Temp and Real-Time Temp for your drip coffee or tea. Use the built-in Brew Stopwatch to time your extraction and engage the toggle to keep your water hot for up to 60 minutes.
PREMIUM MATERIALS: Stagg EKG is built to last with a 304 stainless steel kettle body and lid, a plastic base, and food-grade silicone. The Polished Copper kettle is PVD copper coated. The optional wooden accent includes walnut.
WARRANTY: Stagg EKG comes with a 1-year limited warranty plus an additional year if you register your product at register.fellowproducts.com (US only and registration is free).
CARE FOR PRODUCT: On a regular basis, remove any mineral deposits which will develop as stains on the bottom of the kettle. This process is natural and expected for all electric water kettles. Stagg EKG is not dishwasher safe.
DESIGNED IN CALIFORNIA: Designed in San Francisco, Calif., Fellow melds beautiful design with flawless functionality to help everyone brew better coffee and tea. No matter where you are on your brewing journey, Fellow has a product for you.
PRECISION POUR: Stagg EKG's sleek pointed spout is designed for a powerful but precise stream for the optimal pour-over flow rate, and the counterbalanced handle provides a sturdy grip encouraging a slower pour.
TEMPERATURE MATTERS: Speed up your brewing process with Stagg EKG and its 1200-watt quick-heating element for boiling water. The to-the-degree temperature control makes perfecting your manual cup of coffee or steeped tea seamless and precise.
BREW LIKE A PRO: A sleek LCD screen indicates the desired Set Temp and Real-Time Temp for your drip coffee or tea. Use the built-in Brew Stopwatch to time your extraction and engage the toggle to keep your water hot for up to 60 minutes.
PREMIUM MATERIALS: Stagg EKG is built to last with a 304 stainless steel kettle body and lid, a plastic base, and food-grade silicone. The Polished Copper kettle is PVD copper coated. The optional wooden accent includes walnut.
WARRANTY: Stagg EKG comes with a 1-year limited warranty plus an additional year if you register your product at register.fellowproducts.com (US only and registration is free).
CARE FOR PRODUCT: On a regular basis, remove any mineral deposits which will develop as stains on the bottom of the kettle. This process is natural and expected for all electric water kettles. Stagg EKG is not dishwasher safe.
DESIGNED IN CALIFORNIA: Designed in San Francisco, Calif., Fellow melds beautiful design with flawless functionality to help everyone brew better coffee and tea. No matter where you are on your brewing journey, Fellow has a product for you.
Product information
Brand | Fellow |
---|---|
Color | Matte Black |
Special Feature | Temperature Control |
Package Information | Gooseneck Kettle |
Finish Type | Matte,Stainless Steel |
Product Dimensions | 11.5"L x 6.73"W x 8"H |
Included Components | Electric Kettle |
Product Care Instructions | Hand Wash |
Recommended Uses For Product | Pour-over coffee and tea |
Cable Length | 2.5 Feet |
Model Name | Stagg EKG |
Item Weight | 5 Grams |
UPC | 852212007526 852212007151 |
Manufacturer | Fellow |
Global Trade Identification Number | 00852212007151 |
Item Weight | 0.176 ounces |
ASIN | B077JBQZPX |
Item model number | 1137 |
Customer Reviews |
4.4 4.4 out of 5 stars
5,749 ratings
4.4 out of 5 stars |
Best Sellers Rank | #14,268 in Home & Kitchen (See Top 100 in Home & Kitchen) #27 in Electric Kettles |
Is Discontinued By Manufacturer | No |
Date First Available | November 16, 2017 |