Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, XL Self-Empty Base for
4 | 38,274 ratings
Price: 389.95
Last update: 12-08-2025
About this item
- INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor types—tackling even the toughest of messes in your home.SharkClean App & Voice Control
- NO SPOTS MISSED: With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
- IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags like traditional auto empty robots.
- SELF-CLEANING BRUSHROLL: Digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Shark’s self-cleaning brushroll, and self-empty system the robot captures pet hair, dirt, and debris with ease.
- HANDS-FREE CONTROL: Set a cleaning schedule, initiate on-demand cleaning, or activate cleans all with sound of your voice using Amazon Alexa or Google Assistant.
Product information
Features & Specs
| Surface Recommendation | Carpet & Hard Floors |
|---|---|
| Other Special Features of the Product | Bagless, LiDAR Navigation, Lightweight, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping |
| Controller Type | App Control |
| Filter Type | Cartridge |
| Battery Life | 120 minutes |
| Battery Type | Lithium Ion |
| Voltage | 120 Volts |
| Capacity | 0.27 Gallons |
| Power Source | Battery Powered |
| Batteries are Included | Yes |
| Control Method | Voice |
| Compatible Devices | Amazon Alexa, Google Assistant |
| Form Factor | Robotic |
Measurements
| Item Dimensions L x W x H | 8.43"L x 13.08"W x 13.9"H |
|---|---|
| Item Weight | 15.25 Pounds |
Warranty & Support
Product Warranty: For warranty information about this product, pleaseclick here.[PDF ]
Feedback
Shark AI Ultra Voice Control Robot Vacuum with Matrix Clean Navigation, Home Mapping, 60-Day Capacity, XL Self-Empty Base for Homes with Pets, Carpet & Hard Floors, Cool Grey
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Item details
| Brand Name | Shark |
|---|---|
| Model Name | AI Ultra |
| Included Components | Filter, Shark AI Robot, Side Brush, XL Self-Empty Base |
| Model Number | AV2511AE |
| Global Trade Identification Number | 10622356588314 |
| UPC | 622356588317 |
| Customer Reviews | 4.04.0 out of 5 stars(38,299) 4.0 out of 5 stars |
| Best Sellers Rank |
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| ASIN | B09T4YZGQR |
| Item Type Name | AI Robot Vacuum with XL Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Home Mapping, Silver & Black |
| Item Height | 13.9 inches |
| Manufacturer | SharkNinja |
| Manufacturer Warranty Description | 1 year limited warranty. |
Additional details
| Color | Cool Grey |
|---|
Top reviews from the United States
- Richard HennryListen, hold your breath....can you hear the thundering silence of me not having to vacuum?Where to start?
With the bad, let us get that right out of the way. The mapping is abysmal, truly, we have run Bruce (if you can name a Shark branded robot vacuum, what other name than Bruce would you choose) 25 times, he is nowhere near mapping our house, compared to my brothers robot from a competitor who rhymes with BOOMBA, which did it in three runs. This Shark does not even play the same sport....this prevents me from doing room specific vacuuming. And that is it. Unless you have a multi story house, where this feature is a must have, set Bruce and he will clean you house. Wonderfully. Next, the not so great, Bruce is so mentally challenged. For a smart device, he is pretty dumb, but you want to know something, Bruce is determined. He will get the job done. He may have to fumble and bumble his way about, but he will get it done, and, if you watch, he does get a little smarter each time, just a little, but it is noticeable. Bruce used to do the house in large, long swaths, now he breaks it into one half of the house, then the other, and just the today, a new feature, he went around the perimeter of the house, cleaning the base boards. Small steps.
As for his vacuum, top notch, perhaps too good. Bit of advice, if you get your own Bruce, run the beast on low suction for at least the first 4 or 5 runs....another con, Bruce does not know when he has eaten too much, and like a greedy guppy, he dies...locks up and cries for help... remember, I told you Bruce is not bright, but he is a work horse. When this happens, you cannot tell Bruce to restart, he has to start over, and hopefully one of Bruce's engineers will fix this, since Bruce will never know how much he has consumed, he has not the ability. Perhaps a command to send him to his base to empty himself, or a shorter duration than the 30 or so minutes it defaults to.
Oh, and the base, the self empty….I am sure robot vacuums before the base were fine, if tedious, since you had to clean them every time….but the base, oh the base is pure genius. Bruce’s base is perfect, we take up with a button, and open it with a button, and never have to touch the refuse. No bag to buy, just push a button, the bottom opens and all that stuff drops out.
If you have not noticed, but this family loves Bruce, we are now looking at getting Bruce a skin, to spruce Bruce up a bit…We have had Bruce for a week now, barely, but already Bruce has made an impact. I absolute honesty I cannot recommend this product enough, it works, it has quirks, but it works, and very well.
Bit of advice
Turn on all your lights until your Bruce gets a good map of the area, he is a camera based robot and needs to “see" the ceiling, mostly, for landmarks.
Run it on low the first few tries, while Bruce bounces around the first few runs, then move to medium and so on. Remember, Bruce has no sesnor in his bin, he uses a set algorithm that tells him to go back to his base and dump his load. It is terrible. But his vacuum is great, so he gets too full too fast. I can manage it a little for the quality of his cleanup.
Because our house is neither toddler nor robot ready, we did not have all our rooms ready, and so we began mapping with the bedrooms and bathrooms doors closed. This turned out to be a blessing in disguise, the mapping is not great, but it does move forward, slowly. Bruce stared being more efficient in our great rooms’ right about the time we added the bedrooms and bathrooms. Our house, 3 bedroom, 2 bath, 2 great rooms and a heart kitchen, Bruce can do it on one charge now, I think because we basically added one room a day after his initial runs.
I think you can tell, Bruce has been a wonderful addition to our home, truly, a robot vacuum was a luxury I didn’t think worked. It works and now I know what gift I will give every new home owner I know. There a lot of options out there, some a lot cheaper, and if those meet your needs, get them, some a lot more expensive, and aside from one specific feature Bruce does not have,( multi floor mapping) I cannot imagine they are better.
UPDATED 2/19/20
Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked! Suggestions to others having issues. Delete the map and ( and I think this part is important) run the vac with every light you can on. The robot "see" and makes its map on your ceiling, the more light, the better it see's.
To reiterate, my little robot, Bruce, has literally changed my house...cannot recommend enough.
Updated 2/5/21
A year later and no regrets. One of, if not, the best purchases I have made for my home. I will state again Bruce is an addition to the house and family, he is almost a pet....a very dumb, but very hard working pet....he is like a toddler...he seems to always want to be where you are... He cleans your floors and carpets...If you are on the fence about buying a robot vacuum...let me put you at ease...buy one, this is no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine. Works great, does what it is supposed to do. The only house I wouldn't think this is perfect for is multi floor homes. Short of that... a must have.
4/28/23 Still the best purchase we have made for our home cleaning. No change there...but a small observation...recently replaced some furniture and changed the layout of our home. We had to move the dock from a north to south orientation to an east to west...and, I swear, it now navigates even better than before. - RushPretty easy to set up and operate.I did a good bit of research before deciding on the Shark. We have a Shark upright and another dustbuster size Shark so we are very positive about their products.
I chose a spot for the dock that doesn't really comply with the instructions but it hasn't affected the operation in the least. It is under a side table in a bedroom. Works very well from there.
I used the app to map my apartment, which it did very well. I closed the doors to rooms i didn't want it to go - either because i just want them cleaned more thoroughly by our cleaning service or i thought it might get stuck on the rugs. It handles rugs pretty well, though.
Minor complaint that others have mentioned: it doesn't take the same route each time. And it goes over the same areas more than once.
The first time it ran, it got itself stuck under a low riser dresser so i now put a stool in front of the dresser to prevent that.
I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days. Ours runs twice a week to be sure the cat hair gets cleaned out.
First run complaint: since it was vacuuming under beds, it was probably going places that had not been vacuumed in a long time. So that first time, it filled the bin with cat hair and just stopped in mid run. I had to take it back to the dock but even then it couldn't off load the hair. It was too full and compacted so i had to remove the bin from the robot and clean it by hand. That hasn't happened again though. Just be aware if you have any areas like that.
The app lets you do the whole house, just one room, or a selected 5 ft square space. In the app, choosing Spot, it puts a square in the middle of the screen with the house map over laid. You choose the spot by moving the map under the square until it is over the area you want cleaned. It's not intuitive, but once you see it, you know how it works.
I read many of the older reviews that mentioned a magnetic strip to keep it from going certain places like off a step. I was wondering where those strips were because mine did not come with any. I almost returned it before the first run because i do have a sunken room and was concerned about it going off the step but it ran right up to the edge, stopped, and then ran along the entire width without a problem. Pretty impressive.
It will obviously have trouble negotiating table and chair legs so if you want those areas cleaned you will need to move the chairs.
It would also be nice to know how to deal with the sunken area of our home. For now, i take it off the dock and carry it to that room before turning it on. It does the room completely and returns to the starting point where i again have to pick it up and return it to the dock. Then, i have to use the app or the button on top to tell it to return to the dock, which works ok. Im just concerned if this confuses the mapping of the rest of the house. I wish the instructions addressed this issue.
UPDATE, Nov 13, 2025: I have been using the robovac for two years now and I still love it. I have discovered a few irritating features-
1. Make sure you don't have anything on the floor that could jam the machinery. My cleaning lady left a dryer sheet somewhere and it got sucked into the filter on the Shark. There is no warning and no other notification that the robot is no longer working.
2. The app keeps asking me to re-logon every time I need to start vacuuming. I have it set up to NOT do that but it seems to forget every so often. It's very inconsistent. The app just needs a little tweaking to be perfect,
3. If you have a separate room that isn't on the same level as the majority of your home, it isn't able to "map" the separate area. That would be a very-nice-to-have feature. - MikeGreat vac and mop! The app is lacking for sure. Quiet and good on carpet!It does a great job cleaning. It is actually very quiet and it a good value. The problem with it is that the app is not what it could be. Especially for a good name brand like Shark. You would think it should be top of the line app, but it's not. For instance, it loses connection about once a month and then I have to log in. It only allows you to remember one map. Ok but I have an upstairs, main level, and a basement. So pretty much it is a pain in the neck. I just use it on one level cause it's not really worth trying to program it over and over. The mop function is good. It does a great job on carpet. They do update the app sometimes but seriously could keep updating it. I can't see where it is in the house on the app when it is running. It just tells me that it is running. And more than one time I have told it to do certain rooms and it goes wherever the heck it wants. That is not super handy when I am cooking and don't want it in my way. It has a mind of it's own but my floors are clean. It also used to get clogged all the time at the base but it sort of stopped doing that. I will tell it to clean and then it starts to clean and goes back to the base right away. I am like what the heck. But then I firgured out that you just have to get all the filters clean. It you just run it all the time it will eventually stop doing it. It is because it is finding tiny dust particles you never picked up over the years. So at the beginning there is some getting used to it. Once you accept it's limitations it will actually do a decent job being your maid. Have had for many months. It is still going strong as ever. The brush on it is never really needing attention due to hair. It is able to clean itself on that aspect. It is the filters you have to stay on top of. Or it gets really glitchy.