I purchased this headset for my teen son who uses it exclusively for watching YT vids and with multi player games. I purchased at the end of July. The headset has been great. I did not want a headset with a wireless bluetooth connection, as that "tech", which I use loosely, is marginal at best. I am not a fan, and welcome ANY other wireless technology that is NOT bluetooth. The other benefit is the separate removable pin to usb cable. This is for the 7.1 surround sound. This, in my opinion, is a key feature. Why? Skip to mid Nov, where the pin mysteriously becomes bent. Simultaneously, my son was complaining about a low volume, so I purchased a new pin to USB cable from Logitech. This didn't solve the issue with the low volume. Logitech provides free software that is used to adjust headset volume controls. This was news to me, which I discovered this morning (1 week to xmas), when I phoned Logitech support. The initial woman and tech fellow with whom I spoke to resolve the issue was AWESOME! I didn't have to wait, provide proof of purchase, none of that. We went straight to the software on the PC to get to a resolution. I unselected the noise reduction, increased the volume to 100%. For some reason it was set to 70%, which more than likely contributed to the low volume, and did seem to resolve the issue. Aside from the amazing customer support, which is important, the headset is very comfortable. I am not a user of over the head earphones, but these fit me well. My son wears them for hours on end, with no complaints. We are on the small size, under 5'5", so have smaller noggins. He raves about the microphone quality, which is very good. This element is quite difficult to find in lower end headsets. I am thrilled Logitech support was able to resolve the low volume issue. We've had this set for 5 months, and no issues with the cushioning or any other aspect of this well constructed product. We are no audiophiles, so I am not measuring this on specific sound characteristics. If you are mainly watching videos and gaming, this is a great option at a moderate price point. Not cheap, but not over 100. I will update once I receive the report from my son, on his impressions of the adjustments made. If he is not completely satisfied, we will simply call Logitech support back and see what they recommend. I would buy these again, but luckily, fingers crossed, the issue was resolved!! We've gone through 4 headsets over the past 3 years, so I am just about done with buying these things. I hope this helps!
Brand | Logitech G |
---|---|
Series | PRO 7.1 Gaming Headset |
Item model number | 981-000817 |
Hardware Platform | PC, playstation 5, xbox one |
Item Weight | 9.1 ounces |
Product Dimensions | 6.77 x 3.22 x 7.17 inches |
Item Dimensions LxWxH | 6.77 x 3.22 x 7.17 inches |
Color | Black |
Power Source | Information Not Available |
Manufacturer | Logitech |
ASIN | B07PDFBJZD |
Country of Origin | China |
Is Discontinued By Manufacturer | No |
Date First Available | July 9, 2019 |