Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black W

4.6 | 58,736 ratings

Price: 278

Last update: 01-07-2025

About this item

Industry-leading noise canceling with Dual Noise Sensor technology.Specific uses for product : Audio.Frequency Response : 4Hz-40,000Hz..Headphone Type : Closed, dynamic. Frequency Response : 4 Hz-40,000 Hz
Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo
Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
The WH1000XM4 Touch Sensor controls to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
Speak-to-chat technology automatically reduces volume during conversations
Superior call quality with precise voice pickup
Wearing detection pauses playback when headphones are removed
Seamless multiple-device pairing
Adaptive Sound Control provides a personalized listening experience

Product information

Wireless Communication Technology

Bluetooth

Special Feature

Noise Cancellation, Fast Charging, Microphone Included

Included Components

Cable

Age Range (Description)

Adult

Material

Plastic

Specific Uses For Product

Audio

Headphones Jack

3.5 mm Jack

Noise Control

Active Noise Cancellation

Ear Placement

Over Ear

Recommended Uses For Product

Calling, Gaming

Compatible Devices

Cellphones

Theme

Video Game

Sensitivity

105 dB

Control Type

Voice Control

Cable Feature

Detachable, Without Cable

Item Weight

9 Ounces

Frequency Response

2.4 GHz

Water Resistance Level

Not Water Resistant

Frequency Range

2.4 GHz band

Unit Count

1.0 Count

Style

Headphones Only

Control Method

Touch

Number of Items

Battery Life

30 Hours

Is Autographed

Is Electric

Manufacturer

Sony

Product Dimensions

7.27 x 3.03 x 9.94 inches

Item Weight

9 ounces

ASIN

B0863TXGM3

Item model number

WH1000XM4/B

Batteries

1 Lithium Polymer batteries required. (included)

Customer Reviews

4.6 4.6 out of 5 stars 55,956 ratings

4.6 out of 5 stars

Best Sellers Rank

#178 in Electronics (See Top 100 in Electronics)
#10 in Over-Ear Headphones

Is Discontinued By Manufacturer

Date First Available

August 6, 2020

Department

Electronics

Country of Origin

Malaysia

Top reviews from the United States

Theraphosa

A Bargain at this Price point

Reviewed in the United States on April 11, 2024

I've had these earphones for a month now and I feel like they are the best noise cancelling headphones I have ever owned. My previous ones were an older model Bose and then a comparable Sennheiser.
My job requires that I do inspections in various industrial facilites.

My initial work is about five hours in an office, but the decibel level is still around 70dB. At that level, the Sony WH-1000XM4 remove about 95% of the ambient noise. Music, computer videos and telephone conversations are excellent. These headphones are very good at that level.
I next spend up to four hours inspecting out of the equipment floor. The noise level varies from around 78dB to 82dB. Not painfully loud, but it can cause short term hearing damage in short sessions, but 5hrs/day on a regular basis can permenantly affect your hearing. To give you a reference point, you would have to shout at someone standing about 3ft away for them to understand you. So it's not jet engine loud, but it's uncomfortable and in addition to hearing damage, long term exposure can raise your blood pressure and cause other negative effects on your physical and mental health. And yet, the level at which OSHA requires hearing protection is 85dB.
All this is to say that I take sound cancellation seriously, and I also take my music seriously too. These earphones are great on both fronts. I'm very comfortable at work and I can listen to my playlists and don't feel as if I have to turn up the volume to drown out the noise of the machinery. It's really pretty cool.
My total shift is about ten hours, and I feel no discomfort wearing these over my ears. I'm also bald, and there is plenty of padding on the band where it contacts the top of my head. I'm very happy with these, and even though I've spent more for earphones, I've never had a better pair for my needs.
The only downside is that they are not great when using them to make phone calls in a loud enviroment. I honestly didn't expect them to function great in that respect, but it would have been great if they did.
The app has numerous ways to customize your experience. More than I actually use. The adaptive sound kept changing the noise cancellation as I moved, so I turned it off. The Speak to Chat feature could be handy, but I occasionally sing along with my music and it would switch off the cancellation. So I turned that feature off also.
PROS:
Very comfortable to wear for hours at a time.
Very good sound cancellation.
Love that they pause the playback when you remove the headphones.
Great that just holding a hand over the right ear cup will turn off cancellation so you can have a conversation without removing your earphones.
Very good music reproduction. Bass is not quite true, but if it was really pronounced, I could adjust the equalizer.
The app is very good and has a lot of features, I was pleasantly surprised even though I don't need or use many of them. It's very helpful.
Love the ability to stay connected to two devices at the same time. My phone and my computer work well with the earphones.

Cons:
Sometimes I wish they were a little more snug (maybe I have a small head?)
The app is almost TOO helpful. It can take some trial and error to get everything set up as you like it.
I would prefer a more tactile controls. These require that you sweep a finger over the outside of the ear cup for volume and track control. It's actually very accurate, but I would still appreciate something that I could use while wearing gloves.

Overall, these are a total win, and a bargain at the price. You could probably get something just a shade better, but it would be at a significantly higher price. These are perfect for me and my situation. I would defintely buy them again.

Better Than XM5

Reviewed in the United States on June 20, 2023

**Disclaimer: I bought mine used like new through Amazon

I originally purchased the Sony XM5 because they were soooo highly rated in every article I read. I returned the XM5, got the XM4 and am so much happier. I'll compare the XM4 to the XM5, Apple AirPods Max, and Bose QuietComfort 45 - just to help anyone choosing between them.

**Noise Cancellation (4.5/5): the noise cancellation on the XM4 is crazy, almost comparable to the Apple AirPods Max. I gave the XM4 a 4.5 because I still think the Apple AirPods Max have the best noise cancellation, but the Sony XM4 is very close. I also like the fact that you can turn noise cancelling on/off with a button - which is a feature not available with the Bose QuietComfort 45. The noise cancellation is much better than the XM5 and less finicky. An issue with the XM5 is that the noise cancelling would just randomly turn on/off. Like if I paused a video for a little too long, the noise cancellation would just turn off Overall, I wouldn't say I it blocks out all sound, but it's close. I can hear the sound of people talking and music, but it's quieter and I can't make out the words. I definitely can't have a conversation with them on. Also, the XM4 will pick up on when you're talking to people and turn the noise cancelling off for you - but it does make a little announcement when it does that may be annoying or disruptive.

**Sound Quality (4/5): the sound quality is great. Way better than the XM5, not as great as the Apple AirPods Max. I think the Apple headphones are just a little crisper. I think it's cool that you can turn 360 sound on, but tbh I never really use it (XM5 also has this feature). The sound is clear, and I haven't experienced any malfunctions/issues with the noise. When I had the XM5, they would just randomly sound muffled (like I was underwater) and, when that wasn't happening, the sound quality was mediocre.

**Comfort (5/5): the XM4s are REALLY comfy. I wear glasses with plastic frames and a lot of headphones just don't work and are really uncomfy. The Apple AirPods Max were really uncomfortable with my glasses. Obviously, an easy solution is to just wear contacts, but I hate wearing my contacts for long periods of time - especially, when I study/do work. The XM5 were also pretty comfortable, but wouldn't stay fixed when I adjusted them - they would slip and I would need to readjust them a lot. The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my ear. I will say that the headband part that rests on top of my head does kind of hurt my head after wearing them for almost 10 hours. Also, I have TMJ so sometimes wearing the headphones does cause my TMJ to flare up and I'll switch to earbuds. But, I think overall these are the most comfortable headphones I have tried.

**Product Quality (3.5/5): let's be honest, they're plastic and they feel plastic. They don't feel like super high quality, but let me tell you that they feel way better quality than the XM5 - those felt like a barbie toy. I think the XM4 are sturdy and pretty durable. The Apple AirPods Max are also plastic, but do feel a little more high quality - but also, nothing spectacular.

**Aesthetic (3.5/5): If the aesthetic is important to you, I would say they look fine. They're a little bulky, but not terrible. Not as sleek as some others, but they don't look ridiculous. If you're really against a bulky look, then they may not be a great aesthetic match for you. I was worried they would be really clunky, but after getting them and wearing them for a bit, I really don't think they look bad.

**Connectivity (4/5): I only have Apple devices (iPhone, MacBook, etc.) and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues. I wasn't able to connect them to my laptop, they wouldn't stay connected to my devices - it was a mess. I was really worried I would have the same issues with the XM4, but I have had no problems so far. I will say it was a little odd to have have to download the Sony Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them (it's almost like a remote).

**Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left. They will turn off automatically to save battery life if you don't use them for a certain amount of time, which I personally like.

OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max. The Bose are apparently really similar, but I've never personally tried them. The XM4 is MUCH better than the XM5 in terms of quality and price. They're comfy, great noise cancellation and sound quality, and have great battery life.

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