I ordered this on a Friday and received it on Saturday around 2pm and it was in perfect, unopened shape. It was very easy to get set up and running. I did a few internet searches to learn how to disable/remove all the bloatware MS puts in Windows that I didn't want (copilot, etc.) and then I was off to the races. I can not emphasize enough just how quiet this machine is! My last pc, a Corsair, was, I thought, a pretty quiet machine, but it would (seemingly randomly) turn on its fans once in a while and dispel the quiet - even when nothing appeared to be going on to cause it generate extra heat. This alienware r16, by contrast, is just plain always quiet. I haven't put it through a truly heavy workload yet, but I'm throwing all sorts of games and apps at it, and it's just so quiet. It starts up very quickly, and is just plain the nicest system I have ever owned. I guess, at least sometimes, you really do get what you pay for. This is a rock-solid machine. Very much recommended. Also, if you're like me, and you'd been avoiding Windows 11 as long as possible, I can tell you it's not too bad at all, once you tweak it to your liking. As I said at the top, it was pretty easy to get the bloatware out (the one thing they embed like a tick is Edge, but I'm working on that). Everything else that you don't want is pretty easy to pare out, leaving behind a system that runs well and puts very little load on your resources, leaving most of this system's impressive power and speed available to run the apps and games you actually care about.