I have two other HP printers and have not had this problem. I just received this printer today so it was brand new out of the box and I am experiencing issues with it. As you can see by the pictures, there is a lot of streaking and smearing of the black ink. I have printed the same document on my other printers and have not had this problem at all, so I am thinking there is some type of defect on this printer.
Update 5/12/24-
I am now rating this printer 5 stars. I ended up ordering a new printer because I had a feeling the first one I had was defective. I am experiencing zero issues with smearing and it is printing perfectly fine now! I am currently waiting for Amazon to pick up the first printer I ordered to receive a refund.
The printer is rather large, but it looks very nice on my desk and I love that it has two trays and can print larger sizes to create my classroom posters and mini anchor charts.
HP OfficeJet Pro 9730e Wide Format Wireless All-in-One Color Inkjet Printer, Print, scan, copy, ADF, Duplex printing best-for
4.1 | 4,031 ratings
Price: 289.99
Last update: 06-26-2024
About this item
FROM AMERICA'S MOST TRUSTED PRINTER BRAND – The OfficeJet Pro 9730e is perfect for offices printing professional-quality color documents like floorplans, mood boards and spreadsheets. Print speeds up to 18 ppm color, 22 ppm black.
EASILY ACHIEVE VIBRANT, SCREEN-ACCURATE PRINTS – Print true to screen with the world's first and only wide-format printer with P3 for a wider color gamut vs. sRGB
UPGRADED FEATURES – Fast color printing, copy, auto 2-sided printing, auto document feeder, and two 250-sheet input trays
WIRELESS PRINTING – Stay connected with our most reliable dual-band Wi-Fi, which automatically detects and resolves connection issues
HP APP – Print, scan, copy, or fax right from your smartphone with the easiest-to-use print app
3 MONTHS OF INK WITH HP+ ACTIVATION – Subscribe to Instant Ink delivery service to get ink delivered directly to your door before you run out. After 3 months, monthly fee applies unless cancelled, and you save up to 50%.
PROTECTS YOUR DATA – Built-in HP Wolf Pro Security uses a powerful suite of customizable tools that boosts security and helps keep networks protected against cyber threats and malware
4.3-INCH TOUCHSCREEN – Quickly navigate your printer with a large color touchscreen and a phone-like user interface
SUSTAINABLE DESIGN – Made with more than 30% recycled plastic
This printer is intended to work only with cartridges with original HP chips or circuitry and will block cartridges using non-HP chips or circuitry. Periodic firmware updates will maintain the effectiveness of these measures.
EASILY ACHIEVE VIBRANT, SCREEN-ACCURATE PRINTS – Print true to screen with the world's first and only wide-format printer with P3 for a wider color gamut vs. sRGB
UPGRADED FEATURES – Fast color printing, copy, auto 2-sided printing, auto document feeder, and two 250-sheet input trays
WIRELESS PRINTING – Stay connected with our most reliable dual-band Wi-Fi, which automatically detects and resolves connection issues
HP APP – Print, scan, copy, or fax right from your smartphone with the easiest-to-use print app
3 MONTHS OF INK WITH HP+ ACTIVATION – Subscribe to Instant Ink delivery service to get ink delivered directly to your door before you run out. After 3 months, monthly fee applies unless cancelled, and you save up to 50%.
PROTECTS YOUR DATA – Built-in HP Wolf Pro Security uses a powerful suite of customizable tools that boosts security and helps keep networks protected against cyber threats and malware
4.3-INCH TOUCHSCREEN – Quickly navigate your printer with a large color touchscreen and a phone-like user interface
SUSTAINABLE DESIGN – Made with more than 30% recycled plastic
This printer is intended to work only with cartridges with original HP chips or circuitry and will block cartridges using non-HP chips or circuitry. Periodic firmware updates will maintain the effectiveness of these measures.
Product information
| Product Dimensions | 23"D x 15.1"W x 18.38"H |
|---|---|
| Controller Type | Android |
| Printer Media Size Maximum | 8.5 x 14 inch |
| Included Components | HP OfficeJet Pro 9730e Wide Format All-in-One Printer |
| Print media | Glossy photo paper |
| Scanner Type | Sheetfed |
| Max Input Sheet Capacity | 500 |
| Compatible Devices | Smartphones |
| Sheet Size | 3 x 5 to 8.5 x 14 |
| Dual-sided printing | Yes |
| Hardware Interface | Ethernet |
| Control Method | Remote |
| Output sheet capacity | 75 |
| UPC | 196337487925 |
| Item Weight | 43 pounds |
| ASIN | B0CFM94G5H |
| Item model number | 9730e |
| Customer Reviews |
4.1 4.1 out of 5 stars
4,031 ratings
4.1 out of 5 stars |
| Best Sellers Rank | #2,908 in Office Products (See Top 100 in Office Products) #17 in Ink Tank Printers |
| Date First Available | March 29, 2024 |
| Manufacturer | HP |
| Country of Origin | China |
Top reviews from the United States
Amazon Customer
Black Ink Streaking/Update
Reviewed in the United States on May 11, 2024
Amazon Customer
Reviewed in the United States on May 11, 2024
Update 5/12/24-
I am now rating this printer 5 stars. I ended up ordering a new printer because I had a feeling the first one I had was defective. I am experiencing zero issues with smearing and it is printing perfectly fine now! I am currently waiting for Amazon to pick up the first printer I ordered to receive a refund.
The printer is rather large, but it looks very nice on my desk and I love that it has two trays and can print larger sizes to create my classroom posters and mini anchor charts.
Images in this review
Alan M.
A Decent Printer for the Money
Reviewed in the United States on December 27, 2023Dennis N Eddlemon
Good so far but read on
Reviewed in the United States on May 1, 2021