Prepaid SIM Card (US Mobile) - Custom Plans from $4/mo. Unlimited Plans from $17/mo.

4.1 4.1 out of 5 stars | 1,927 ratings

Price: 3.99

Last update: 01-10-2025


About this item

Easy activation. Get started in minutes and manage your lines any time!
5G plans starting from $4/month
Unlimited Premium plan with up to 10 GB International Data
Perks like free Netflix, Spotify, Xbox Live, and more
24/7–365 world class customer support. Get help from a real person within seconds.
Top Ups let you add more talk, text, or data when you need it

Product information


Top reviews from the United States

  • CSJ
    5.0 out of 5 stars Good Customer Support & Great Pricing
    Reviewed in the United States on August 27, 2021
    I wanted to write this review after seeing the top two reviews being negative ones. The short story is US Mobile is one of best cell phone carriers I've used. When using a prepaid/budget cell phone service, there is always the thought of you missing out on something since you're not part of a big 3 postpaid plan (Verizon, AT&T, T-Mobile). I can confidently say my service will US Mobile has been great! Read more below.

    PRICING:

    Other reviews have described US Mobile as a "scam" or "misleading" because they don't disclose total price up front. While they don't display total price on website, when you receive your SIM kit, you create your free account and pick a plan. It will display the total price with taxes and fees BEFORE you have to pay.

    Note: It's better to order SIM directly on US Mobile site because you can get a free SIM kit using code FREESIM.

    Here's the total plan pricing, including taxes and fees, for the different fixed data bucket plans:
    - 1GB plan $16.61/mo (listed on website as $12/mo + tax/fees)
    - 5GB plan $19.91/mo (listed on website as $15/mo + tax/fees)
    - 12GB plan $25.31/mo (listed on website as $20/mo + tax/fees)
    - 18GB plan $30.83/mo (listed on website as $25/mo + tax/fees)
    - 30GB plan $36.36/mo (listed on website as $30/mo + tax/fees)

    Mobile hotspot feature costs $5/mo extra if you want that for fixed data bucket plans. $10/mo extra for 20GB mobile hotspot allowance on Unlimited Data plan.

    The pricing on the Unlimited Data plans is some of the best I've seen. $45/mo for 1 line (taxes and fees included). $30/mo per line for 2 lines ($60/mo total), and $25/mo per line for 3+ lines. Plus you can get reimbursed for 1 perk with 3 lines and 2 perks with 4+ lines. Perks include: Netflix (Standard 2 screen), HBO Max, Apple TV+, Spotify Family, Audible, etc.

    CUSTOMER SERVICE:

    US Mobile has good customer service! The chat support button is listed at the top right hand corner of their website and also easily accessible in their mobile app. I'm usually able to get connected with a live agent right away. They also have a phone number if you prefer calling but chat support is so good I haven't had to do that.

    So many prepaid carriers are just...not good when it comes to customer service, so I really love that US Mobile is good with this.

    WEBSITE DESIGN:

    This may seem off to bring up but US Mobile's user interface on both desktop and mobile app makes finding things and getting answers to common questions so easy! Everything is perfectly laid out.

    NETWORK:

    US Mobile, per contract agreements with main carrier, can't disclose exactly what networks they use but I found it out through searching. The starter SIM kit comes with two SIM cards to choose from.

    Black "Super LTE" SIM card is Verizon
    White "GSM LTE" SIM card is T-Mobile

    Pick which one works best in your area.

    PORTING YOUR NUMBER:

    To keep you're same phone number when transferring service, going to need:
    - Account number
    - Transfer PIN (Verizon requires transfer PIN to port out, AT&T doesn't. With AT&T, you just PIN your account is set up with)
    - Billing address (make sure billing address on old carrier matches info you put into for porting)
    - Unlocked phone (make sure your cellphone is fully paid off and have carrier unlock it. This can take 24-48 hours)

    That's it. Do NOT cancel your current service. It will cancel automatically when port in to US Mobile is complete. You need to have active service with current carrier for port to go through.

    ------

    A big thing to keep in mind when reading old reviews is US Mobile completely overhauled their plan offerings and website back in February 2021.
  • David
    5.0 out of 5 stars They are sim cards they are very useful
    Reviewed in the United States on December 3, 2024
    I don't know they are simcards they are very useful for phones and awesome to look at.
  • Thomas
    1.0 out of 5 stars WARNING: Do NOT purchase if you plan to use it as an internet connection.
    Reviewed in the United States on August 3, 2019
    I live in a rural area. There is no ability to get decent internet without using cellular service. For years I have been using Verizon and using my phone as a hotspot, but due to spotty connection, it meant that if I wanted a stable internet connection I had to leave my phone in my window. Obviously, I did not like doing this, but I felt that I had no real choice. Then I discovered the Netgear Nighthawk, a 4G Mobile Router. It promised to solve this issue once and for all, but of course, I needed a sim card and a new phone line. This is what brings me to US Mobile.

    US Mobile advertises themselves as offering unlimited data and make the claim that their sim cards can be used as a hotspot. Indeed, when you sign up for their plan, there is an additional charge to be able to use a hotspot. I purchased the best plan they had to offer: Unlimited Talk & Text ($10), Unlimited Data ($30), Data Speed Ludicrous ($15), plus Hot Spot ($10). The ludicrous data speed plan is advertised to be suitable for HD Streaming and Gaming. Needless to say, I was excited and extremely hopeful, despite the plan being advertised as costing $65, but in reality, costing just over $72. However, I should have known it was too good to be true.

    The first week went fine. Then I went over 15 Gigabytes and the plan stopped working altogether. At first, I thought something was wrong with the network, and it was late at night so I decided to go to bed and try again in the morning. When I tried it again, no matter what I attempted or where I moved my hotspot, it would not connect to the internet. So, I reached out to Customer Service. I was then told that everything was fine and that I would just have to report to them every time I went over 15 Gigs. They would have to manually reset my connection. I was upset, but at least my internet still worked right?

    Wrong. Later that afternoon it happened again. I contacted US Mobile once again and explained the issue. I was asked what device I was using, and I told them that I was using a Netgear Nighthawk. I was then told that I was violating their terms of service. Their sim cards, apparently, are only supposed to be used in phones and tablets. Had I placed the sim card into my phone instead and used it as a hotspot instead of the Nighthawk, it would have been perfectly fine. (So they claim.) But because I was using the Nighthawk, they throttled me down to 2G speeds.

    I tried asking for a number to their corporate office. They refused to give me one. I wanted to negotiate for a partial refund and an immediate end to the plan--I felt that was fair. I did not mind paying for what I had used, but they were extremely unclear about their data requirements and what devices it could be used within. They were, after all, advertising that their ludicrous plan was suitable for HD Streaming and gaming.

    So, here I now sit. Throttled to 2G speeds, forced to report to them like they were a parole officer every time I approach 15 Gigabytes of data used, with 21 days left in my plan. Meanwhile, I am out of nearly $75.

    My advice to you: Learn from my experience. If you are like me, living in a rural area, forced to use cellular service for your internet, AVOID THIS COMPANY LIKE THE PLAGUE.

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