I don't normally write reviews, however I can't not mention the ABSOLUTELY AMAZING Customer Care experience I had with these folks.
But first, In review of the product itself, which is the 'Executive Series Black Milk Frother with Black Holster Stand'. This is my first 'frother' purchase, and I must say I was skeptical at best to try it, but I opted to purchase it anyway because of all the great things the company stands for. I figured, how good could it really work?! Well, as a matter of fact, it worked quite wonderfully! Within just a few seconds / pulses of the frother, you have beautifully frothed contents. It is simple to operate, with one hand, and just the simple push of a button. (I imagine I could even make whipped cream without dragging out a stand mixer.) The batteries, (2 AA - not included), were simple to load. And, there is a battery pull ribbon so you can also remove them easier, if you utilize the pull ribbon and thread it between the batteries. This device quickly became part of my weekend coffee routine, and I also purchased a lesser model to bring to work. (This 'Executive' one, has a holster stand, which looks nicer, and seemed to cradle the frother, instead of hooking it into the holder.)
I was so happy with the frother, I was sad that one day it seemed to not be working quite as well. I thought .. hmm, maybe the batteries need to be changed? I changed the batteries, and was still experiencing it not really working. (I would press the button, but it didn't start frothing right away, and then seemed less powerful in a way when it did start. But, it did still froth.) After a second day of experiencing the same thing, I reached out to Zulay. They are gracious enough to have ALL of their contact information printed directly on their box, underneath all of the beautiful information about the company, and where / how it began. It was on a weekend, so I chose to send an email describing what I was experiencing, and asking their advice. Based off most recent attempts at Customer 'Service' with other companies, I didn't really expect to hear back. Not only DID I hear back, but I received an email from a human, not just a system-generated response with canned information. They expressed their concern for my item not working, and assured me they would make it right if given the opportunity. They wanted to confirm my order, to make sure they had the same model in stock. Within hours, they sent me a link to replace my item, and would ship it directly to me, no questions asked. No need to return the inoperable item, no need to do anything but literally click the button and wait for it to arrive.
My replacement arrived, and it was the exact model I purchased. It was brand new, wrapped in package .. not some refurbished item. And, much to my shock and appreciation that almost NO ONE does this anymore, there was a hand written card included in the package thanking me for giving their family fun business a shot. Well, I thank YOU for sharing YOUR family with us, and for making me feel a little like a piece of yours!
I would highly recommend this product, and would certainly purchase it, or others, in the future. I would certainly also be comfortable gifting this item.
Enjoy!
Zulay Powerful Milk Frother (4 Duracell Batteries Included) - Handheld Milk Frother Wand Drink Mixer for Coffee - Powerful Mi
4.4 | 275,193 ratings
Price: 16.99
Last update: 12-20-2024
About this item
MAKE RICH, CREAMY FROTH IN SECONDS: We coffee lovers are serious when it comes to our coffee. The Milk Boss Frother gives that professional finishing touch to your latte, cappuccino, macchiato or hot chocolate. Make delicious foamy creamer for your drinks at home without a trip to the coffee shop with your own milk frother. The benefits of having your own electric drink whisk mixer are endless, you can make your own best latte, you know your tastes best. Note: Packaging may vary.
MATCHA WHISKING, COFFEE & MORE: Works better than a manual matcha whisk for making matcha tea and works far better than fork or whisk for coffee. It works very well to mix nutritious protein powder drinks with no extra container, blender or bottle shaker to wash. Use our mini mixer for your whisking and mixing needs: Give healthy shakes and smoothies a kick by adding powder or egg nog flavor and mixing.
PROVEN AND TRUSTED QUALITY: We use only premium materials. The construction will last, backed by our Zulay Guarantee to not rust or break, ever. Our small and efficient frother works on all types of milk - half and half, creamer, soy, almond, cashew, hazelnut, whole milk, and other dairy such as butter or cream.
EASY TO CLEAN AND STORE: The durable convenient metal stand gives easy access for foamy goodness in seconds. Cleanup for this matcha wisk & frother is even faster. To clean just put the whisk in hot running water and briefly turn it on – instantly clean! When stored on counter or table it sits nicely next other coffee accessories. Our powerful and durable hand-held milk frother is powered by two AA batteries (not included) with a compact electric design that easily fits in a drawer.
NO HASSLE, ZULAY GUARANTEE: We love and take pride in our milk frother and we back this up with a lifetime guarantee. Have the confidence that this frother will last, if there are ever any issues, just contact us and we will make it right. Order now and be assured that this product will live up to your expectations, guaranteed.
MATCHA WHISKING, COFFEE & MORE: Works better than a manual matcha whisk for making matcha tea and works far better than fork or whisk for coffee. It works very well to mix nutritious protein powder drinks with no extra container, blender or bottle shaker to wash. Use our mini mixer for your whisking and mixing needs: Give healthy shakes and smoothies a kick by adding powder or egg nog flavor and mixing.
PROVEN AND TRUSTED QUALITY: We use only premium materials. The construction will last, backed by our Zulay Guarantee to not rust or break, ever. Our small and efficient frother works on all types of milk - half and half, creamer, soy, almond, cashew, hazelnut, whole milk, and other dairy such as butter or cream.
EASY TO CLEAN AND STORE: The durable convenient metal stand gives easy access for foamy goodness in seconds. Cleanup for this matcha wisk & frother is even faster. To clean just put the whisk in hot running water and briefly turn it on – instantly clean! When stored on counter or table it sits nicely next other coffee accessories. Our powerful and durable hand-held milk frother is powered by two AA batteries (not included) with a compact electric design that easily fits in a drawer.
NO HASSLE, ZULAY GUARANTEE: We love and take pride in our milk frother and we back this up with a lifetime guarantee. Have the confidence that this frother will last, if there are ever any issues, just contact us and we will make it right. Order now and be assured that this product will live up to your expectations, guaranteed.
Product information
| Brand | Zulay Kitchen |
|---|---|
| Special Feature | Lightweight, Cordless, Compact Design, Ergonomic Handle |
| Color | Midnight Black |
| Material | Stainless Steel |
| Recommended Uses For Product | Electrolytes, Coffee, Latte, Protein Powder, Matcha, Milk |
| Model Name | Milk Boss Frother |
| Included Components | Stand, User Manual, Battery |
| Product Care Instructions | Hand Wash Only |
| Style | Z1 Motor Max + AA Duracell |
| Number of Batteries | 2 |
| Number of settings | 1 |
| Manufacturer | Zulay Kitchen |
| UPC | 195702018818 |
| Manufacture Year | 2021 |
| Package Dimensions | 9.94 x 2.87 x 2.8 inches |
| Item Weight | 9.3 ounces |
| ASIN | B0CNV1ZVFY |
| Country of Origin | China |
| Item model number | Milk Boss Frother |
| Batteries | 4 AA batteries required. (included) |
| Customer Reviews |
4.4 4.4 out of 5 stars
223,420 ratings
4.4 out of 5 stars |
| Best Sellers Rank | #27 in Home & Kitchen (See Top 100 in Home & Kitchen) #1 in Milk Frothers #46 in Kitchen Small Appliances |
| Date First Available | March 13, 2024 |
Top reviews from the United States
BriAmazing product, and even more AMAZING Customer Care Team!
Bri
Reviewed in the United States on April 13, 2024
But first, In review of the product itself, which is the 'Executive Series Black Milk Frother with Black Holster Stand'. This is my first 'frother' purchase, and I must say I was skeptical at best to try it, but I opted to purchase it anyway because of all the great things the company stands for. I figured, how good could it really work?! Well, as a matter of fact, it worked quite wonderfully! Within just a few seconds / pulses of the frother, you have beautifully frothed contents. It is simple to operate, with one hand, and just the simple push of a button. (I imagine I could even make whipped cream without dragging out a stand mixer.) The batteries, (2 AA - not included), were simple to load. And, there is a battery pull ribbon so you can also remove them easier, if you utilize the pull ribbon and thread it between the batteries. This device quickly became part of my weekend coffee routine, and I also purchased a lesser model to bring to work. (This 'Executive' one, has a holster stand, which looks nicer, and seemed to cradle the frother, instead of hooking it into the holder.)
I was so happy with the frother, I was sad that one day it seemed to not be working quite as well. I thought .. hmm, maybe the batteries need to be changed? I changed the batteries, and was still experiencing it not really working. (I would press the button, but it didn't start frothing right away, and then seemed less powerful in a way when it did start. But, it did still froth.) After a second day of experiencing the same thing, I reached out to Zulay. They are gracious enough to have ALL of their contact information printed directly on their box, underneath all of the beautiful information about the company, and where / how it began. It was on a weekend, so I chose to send an email describing what I was experiencing, and asking their advice. Based off most recent attempts at Customer 'Service' with other companies, I didn't really expect to hear back. Not only DID I hear back, but I received an email from a human, not just a system-generated response with canned information. They expressed their concern for my item not working, and assured me they would make it right if given the opportunity. They wanted to confirm my order, to make sure they had the same model in stock. Within hours, they sent me a link to replace my item, and would ship it directly to me, no questions asked. No need to return the inoperable item, no need to do anything but literally click the button and wait for it to arrive.
My replacement arrived, and it was the exact model I purchased. It was brand new, wrapped in package .. not some refurbished item. And, much to my shock and appreciation that almost NO ONE does this anymore, there was a hand written card included in the package thanking me for giving their family fun business a shot. Well, I thank YOU for sharing YOUR family with us, and for making me feel a little like a piece of yours!
I would highly recommend this product, and would certainly purchase it, or others, in the future. I would certainly also be comfortable gifting this item.
Enjoy!
Images in this review
EGGreat Addition to Any Kitchen
eddiePowerful
F G.