"I had an issue with my new camera not charging, so I contacted Ring for assistance. However, they were not very helpful and despite calling a lot, they couldn't diagnose the problem and kept asking me to switch things around and call back later. On the other hand, the solar panel was functioning perfectly as it was able to charge another electronic device. The issue was with the connector between the camera and the solar panel. Once I figured that out, purchased a connector, and fixed it, I realized my previous negative review was not accurate. Hence, I am returning to rewrite my review and give them five stars as the solar panel was not the problem, but the connector between the camera and the solar panel.
If this review was about RING costumer service I would give it ZERO stars.
Ring Small Solar Panel, 1.9W for Stick Up Cam, Stick Up Cam Pro, Spotlight Cam Plus, Spotlight Cam Pro - White
4.5
| 4,770 ratingsPrice: 39.99
Last update: 06-25-2024
About this item
Small but powerful— Ring Small Solar Panel has the same upgraded solar technology as Solar Panel (2nd Generation) in a compact size. Panel dimensions: 6.9 in x 4.4 in x 0.5 in / 17.5 cm x 11.1 cm x 1.2 cm.
Works with Ring Stick Up Cam Pro, Spotlight Cam Plus, and Spotlight Cam Pro using the built-in USB-C connector.
Includes USB-C to Barrel Plug Adapter for backwards compatibility with Ring Stick Up Cam (2nd and 3rd Generation) and Spotlight Cam Battery.
Adjustable arm for 360-degree rotation and 180-degree tilt.
6.5 ft (2 m) cable length with built in cable management.
Ring recommends at least 3-4 hours of direct sunlight per day for best performance.
Small Solar Panel with USB-C Cable, Adjustable Mounting Base with Cable Management, USB-C to Barrel Plug Adapter, Mounting Screws & Anchors, Cable Clips, & User Guide included.
Works with Ring Stick Up Cam Pro, Spotlight Cam Plus, and Spotlight Cam Pro using the built-in USB-C connector.
Includes USB-C to Barrel Plug Adapter for backwards compatibility with Ring Stick Up Cam (2nd and 3rd Generation) and Spotlight Cam Battery.
Adjustable arm for 360-degree rotation and 180-degree tilt.
6.5 ft (2 m) cable length with built in cable management.
Ring recommends at least 3-4 hours of direct sunlight per day for best performance.
Small Solar Panel with USB-C Cable, Adjustable Mounting Base with Cable Management, USB-C to Barrel Plug Adapter, Mounting Screws & Anchors, Cable Clips, & User Guide included.