Samsung Galaxy S20 5G, 128GB, Cosmic Gray - Unlocked (Renewed)

4.1 4.1 out of 5 stars | 6,393 ratings

Price: 181.95

Last update: 01-05-2025


About this item

This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.
This product is in "Excellent condition". The screen and body show no signs of cosmetic damage visible from 12 inches away.
This product will have a battery that exceeds 80% capacity relative to new.

Product information


Top reviews from the United States

Joshua Bowen
5.0 out of 5 stars 1000% better than expected, but needs at least 1 edit :)
Reviewed in the United States on May 27, 2023
although charger looks great, it gave an alert it's not right for phone. other than that, it appears this seller is getting it together, my order is very satisfactory, at least. I'd say almost excellent condition, if not. it is working perfectly with Mint Mobile, no difficulties, Samsung switch makes it so easy, this "new" gem is really not much different than the new s23 variants, & I wouldn't pat an extra grand anyway for a "new" phone. this particular seller & Amazon renewed both get my 5* stamp of approval! I've only has the phone a few hours, but already ordered all the needed protection. so, the phone was my only concern. I was certain I'd get a Verizon locked device in poor condition. instead, I indeed have an unlocked and very good condition older flagship. pretty sure it's a s20+ 5g as well. 12 gigs ram, expandable storage, snapdragon 865, the works is all here. great seller & between this & the tcl 10 5g uw (Verizon only) I will use Amazon renewed indefinitely, with the certainty that if anything ever isn't actually wonderful, Amazon would make it right. I am thankful! If Samsung doesn't send a slowing signal, or if this doesn't end up being stolen property (as some have), I look forward to years with this device! thank you......
so edit: few days with phone I have figured out mine is ATT version. stuck android 12 one ui 4.1. won't go android 13. haven't tried voice-mail. there's other things I can't think of but as long as this is all, I should be fine. I'm sure I'll find more I like & dislike about this purchase. but I'm satisfied for now. Maybe final edit:? OK so, it's got issues with charging port, sometimes connects sometimes doesn't. the block they sent doesn't work at all. the phone auto updates EVERYTHING randomly. things I've deleted or force stopped. &....I'm worried it will go black & just stop working soon like the others. why no Android 13 One UI 5.0? I got worthless screen protectors I've already returned, case is OK I bought, & I don't want to lose $220 because I was too nice to return an Att bootloaded version that won't get software or security updates.......jeez. Aren't all S20s & newer supposed to get Android 13? yea...sad.
Cynthia
5.0 out of 5 stars An excellent phone this one
Reviewed in the United States on May 4, 2024
It performs great, the display is great, battery is good, it still has solid cameras.... All that for a fraction of the price. I'd definitely recommend this phone to most people
AB
1.0 out of 5 stars Wrong model sent. Received SM-981V (Verizon 5G) instead of regular SM-981U (Unlocked 5G) version.
Reviewed in the United States on May 4, 2023
*** Do NOT purchase this Samsung S20 5G phone UNLESS you want it specifically for Verizon 5G service!!! ***

I purchased this phone on 4/19/23 and received it on 4/22/23. The phone arrived with a couple scratches on the screen (i.e. certainly NOT in "re-newed condition") and MORE IMPORTANTLY...

I erroneously received Samsung S20 5G Model Number: SM-G981V instead of what should have been Samsung S20 5G Model Number: SM-G981U

What's the big differences between these 2 models you ask? Well, the first model SM-981V (which I received) is a modified version of the regular S20 5G version (model SM-981U). This modified SM-981V model was made specifically FOR VERIZON 5G SERVICE, however, with that comes 2 major hardware drawbacks...

This VERIZON MODEL (SM-981V) only has 8GB of RAM and does NOT have an EXPANDABLE STORAGE MicroSD slot built into the sim tray!

Whereas the regular SM-981U model (which I thought I was purchasing) comes with 12GB of RAM plus the expandable storage slot in the sim tray!

If you read through other purchasers' reviews below which are older than mine, you will see that this model confusion has been a problem for other buyers as well - i.e. the buyers get sent the WRONG MODEL of this phone just like I did. Some of these buyers have said they believe this is a case of "bait and switch", however I do not know if that's true. It's possible that this is just a simple listing problem in how this model is being advertised (SM-981V instead of SM-981U).

Needless to say, I'm returning the phone for a refund, but just wanted to document the issues in order to help potential future buyers of this phone avoid the similar confusion and return process.

Please see all attached photos of everything that I received in the box and look at the photos where I highlighted the issues with the wrong model number, the reduced RAM, and the lack of an expandable storage slot built into the sim tray.
Customer image
AB
1.0 out of 5 stars Wrong model sent. Received SM-981V (Verizon 5G) instead of regular SM-981U (Unlocked 5G) version.
Reviewed in the United States on May 4, 2023
*** Do NOT purchase this Samsung S20 5G phone UNLESS you want it specifically for Verizon 5G service!!! ***

I purchased this phone on 4/19/23 and received it on 4/22/23. The phone arrived with a couple scratches on the screen (i.e. certainly NOT in "re-newed condition") and MORE IMPORTANTLY...

I erroneously received Samsung S20 5G Model Number: SM-G981V instead of what should have been Samsung S20 5G Model Number: SM-G981U

What's the big differences between these 2 models you ask? Well, the first model SM-981V (which I received) is a modified version of the regular S20 5G version (model SM-981U). This modified SM-981V model was made specifically FOR VERIZON 5G SERVICE, however, with that comes 2 major hardware drawbacks...

This VERIZON MODEL (SM-981V) only has 8GB of RAM and does NOT have an EXPANDABLE STORAGE MicroSD slot built into the sim tray!

Whereas the regular SM-981U model (which I thought I was purchasing) comes with 12GB of RAM plus the expandable storage slot in the sim tray!

If you read through other purchasers' reviews below which are older than mine, you will see that this model confusion has been a problem for other buyers as well - i.e. the buyers get sent the WRONG MODEL of this phone just like I did. Some of these buyers have said they believe this is a case of "bait and switch", however I do not know if that's true. It's possible that this is just a simple listing problem in how this model is being advertised (SM-981V instead of SM-981U).

Needless to say, I'm returning the phone for a refund, but just wanted to document the issues in order to help potential future buyers of this phone avoid the similar confusion and return process.

Please see all attached photos of everything that I received in the box and look at the photos where I highlighted the issues with the wrong model number, the reduced RAM, and the lack of an expandable storage slot built into the sim tray.
Images in this review
Customer image Customer image Customer image Customer image Customer image
Katie L.
4.0 out of 5 stars Good phone, terrible charger
Reviewed in the United States on September 28, 2023
So I bought this phone renewed and overall I would say that it's basically spotless except for having a few small scratches on the back, which is completely covered by the phone case that I also bought. The screen is in perfect condition and the phone works great. It doesn't lag at all that I've noticed. When I first took it out of the box and put it on the charger it was at 70% battery which was very nice. It's also lighter than I expected it to be, my old galaxy s7 feels heavier than this phone, which was a nice surprise.
The only downside is the charger that's included in the box was terrible, I ended up putting it in the trash. It didn't fit well at all and also took an insane amount of time to charge the phone. Before I switched to a new charging cable the phone was at 1% battery and telling me it would take 8 hours to be fully charged. Switched to a new cable 5 minutes later and it went down to 1 hour and 57 minutes to full charge. I'm not a super heavy phone user and I find that I charge this phone about every 2 or even 3 days if I'm not using it much.
Overall I'd say go for it, just be sure to also have a new charging cable to, because the one they give you sucks.
Jersey Girl
5.0 out of 5 stars Who knew that refurbished phones could seem so new
Reviewed in the United States on May 4, 2024
I read a lot of comments and reviews before I selected this phone. Have to admit I am a big fan of Samsung Galaxy phones. The one I bought is refurbished, but in excellent condition. I like the idea of a refurbished phone from a saving the planet perspective, but this phone has no scratches or blemishes of any kind. Great job Guirble Team!!

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