This product is great and setup was easy by following the app which leads you through step by step. My biggest hangup like many others (and other “smart devices”) is the requirement to use 2.4GHz WiFi only. Which is why I want to write up a special review just for this. Because for most other smart devices that requires 2.4GHz, 2.4 is the long range band meaning you walk your device outside the house to force it to go 2.4 and setup complete. Because other devices creates a temporary wifi for your phone to connect to then during setup you switch to your home WiFi. But for Eufy where you are connected through the router’s Ethernet cable, you can’t walk away from the router.
I found the answer deep in one of the old reviews so I figured I’d write up a special one just on this so it’s easier to find for future customers. The answer is your phone running the app has to be on the 2.4GHz WiFi. Then the info will be transferred to the HomeBase. Meaning you just need to walk your phone running the Eufy app outside the house so your phone is in 2.4GHz mode then enter your home WiFi info to complete the setup. That’s the key. HomeBase can remain next to your router. Only your phone needs to go outside. Hope this helps someone in the future as it took me many hours to figure this out!
Compatible Devices | Smartphone |
---|---|
Power Source | Battery Powered |
Connectivity Protocol | Wi-Fi |
Controller Type | Amazon Alexa |
Mounting Type | Wall Mount |
Video Capture Resolution | 2K |
Color | Black |
Number of Items | 1 |
Number of Channels | 2 |
Wireless Communication Technology | Wi-Fi |
Material | Human |
Item dimensions L x W x H | 5.51 x 2.13 x 1.1 inches |
Batteries Required? | Yes |
Low light technology | Night Color |
Room Type | Office, Kitchen, Living Room, Bedroom, Nursery |
Video Capture Format | MPEG-4 |
Unit Count | 1 Count |
International Protection Rating | IP65 |
Manufacturer | eufy |
Part Number | E82101W3-cr |
Item Weight | 2.4 pounds |
Product Dimensions | 5.51 x 2.13 x 1.1 inches |
Batteries | 1 Lithium Ion batteries required. (included) |
Size | 2 Piece Set |
Item Package Quantity | 1 |
Special Features | 2-Way Audio |
Batteries Included? | Yes |
Battery Cell Type | Lithium Ion |
Warranty Description | 90 days limited warranty |