Apple iPhone 14 Pro Max, 128GB, Deep Purple - Unlocked (Renewed)

4.1 4.1 out of 5 stars | 2,685 ratings

Price: 599

Last update: 12-25-2024


About this item

6.7-inch Super Retina XDR display featuring Always-On and ProMotion.

Product information


Top reviews from the United States

Chi-Meng Moua
5.0 out of 5 stars Works like new! Some Minor problems however
Reviewed in the United States on August 12, 2024
Overview: I bought the IPhone 14 Pro Max as my first IPhone coming from Android because I wanted to try it out, and it works well! I brought it to my carrier to transfer phones numbers, had some trouble setting it up at first but I figured it out on my own, which can be disheartening to some but here’s the pros and cons.

Pros:
-Cosmetically great | Saw no huge scratches or marks on the phone, if so, they’re probably REALLY minor.

-Pre-installed screen protector | The seller I bought it from was called “GSMFORALL” it was nice of them to do it for me instead of doing myself, which I wouldn’t have minded but it was awesome of them to include that in!

-Safe Packaging | phone came in bubble rap sleeve when I opened it, can be considered standard but I liked that they included it.

Battery Life | Battery works just fine, charges up to 100% easily.

Cons:

-Cheap charging chord | Cheap lightning charger, the box it fine but the charger head was loose 3rd day into using it, I would recommend getting an actual apple branded lighting chord or a braided one from a third party seller.

-Trouble registering for iCloud Account | This only really applies if you’re a first time Apple user (Like Me) and needs to create an iCloud account, took it to my carrier to transfer numbers which they did just fine, but I had to call Apple support at home to troubleshoot the problem with a message displaying that I could not verify my phone number, had to erase my safari history. The process can be troublesome for people who may not know what to do if they come across it.

Overall, owning an iPhone for the first time has been a great experience, I was debating on getting the S24 Ultra from Samsung because I’ve already owned one. But I can say I’m happy owning an iPhone! :)
Saleh
5.0 out of 5 stars Looks good
Reviewed in the United States on November 21, 2024
It looks very new to me and the battery life is 88% but other than that I have tried it working good and it’s worth the price you paid for it!
T. J.
1.0 out of 5 stars If Amazon Renewed sends you the wrong phone, tough luck!
Reviewed in the United States on June 18, 2024
tl;dr version: Buy from the Amazon Renewed store at your own risk. If Amazon sends you the wrong phone by mistake, expect at least two hours with support to get it resolved.

It sucks to have to write a negative review about a bad experience with Amazon, but this is the world we live in. Quick summary: I purchased this iPhone 14 Pro Max from the Amazon Renewed store. What I received was this yellow iPhone XR as shown in the photo. A whole lot of suckiness; however, it assuredly gets worse.

I reached out to Amazon's customer service because I figured it was as simple as them saying, "Oh, whoops! We messed up! We'll send you a replacement and you can send us the wrong one back. Here's a li'l credit for your trouble because we biffed it!" Sike!

The first rep told me he couldn't replace it because it was a third party item - which was wrong, as I bought it from Amazon directly as part of their Renewed store. The rep told me to just buy another one, send the old one back, and then they'll refund me for the purchase of the flubbed-up phone. To be clear: I had to pay, up front, another $900 for a replacement phone and wait until I returned the old phone to get a refund. To make things even stankier, the iPhone 14 Pro Max went up $84 since my purchase. When I mentioned that to the rep, he gave me one of these ¯\_(ツ)_/¯

I escalated up the chain to a supervisor, who parroted the first guy's response. Again, they want me to pay up front for a replacement phone plus an extra $84 for the new purchase price. The supervisor had a little more pull, so I negotiated for a credit for the price difference. This was after around an hour in their chat.

Here's another thing that Amazon shrugged about: I have to be home to hand deliver the return to a UPS driver. I can't drop it off somewhere, or print my own label and take it to UPS, or put it in a UPS drop-off container. As someone who works during the day, I'm not able to be home to do this. "Oh, they'll just leave a label at your door if you're not there," the supervisor says. To recap: I cannot print my own label, but a UPS driver will come to my house and leave one for me if I'm not there to give him the package.

To recap:
- I purchased an iPhone 14 Max Pro from Amazon and received the wrong phone.
- Amazon would not send me a replacement, rather they asked me to re-purchase the phone at a higher price.
- I had to negotiate with a supervisor in order to get a credit for the cost of the phone.
- I cannot print the replacement label for the wrong phone and take it somewhere, but rather a UPS driver has to come to my house and physically take the package from me. Only then will I get a refund for the wrong phone.

This was an exciting purchase turned sour. It was enough to give a normal person anxiety and to make an anxious person spiral out of control. Buy at your own risk, or not at all.
Customer image
T. J.
1.0 out of 5 stars If Amazon Renewed sends you the wrong phone, tough luck!
Reviewed in the United States on June 18, 2024
tl;dr version: Buy from the Amazon Renewed store at your own risk. If Amazon sends you the wrong phone by mistake, expect at least two hours with support to get it resolved.

It sucks to have to write a negative review about a bad experience with Amazon, but this is the world we live in. Quick summary: I purchased this iPhone 14 Pro Max from the Amazon Renewed store. What I received was this yellow iPhone XR as shown in the photo. A whole lot of suckiness; however, it assuredly gets worse.

I reached out to Amazon's customer service because I figured it was as simple as them saying, "Oh, whoops! We messed up! We'll send you a replacement and you can send us the wrong one back. Here's a li'l credit for your trouble because we biffed it!" Sike!

The first rep told me he couldn't replace it because it was a third party item - which was wrong, as I bought it from Amazon directly as part of their Renewed store. The rep told me to just buy another one, send the old one back, and then they'll refund me for the purchase of the flubbed-up phone. To be clear: I had to pay, up front, another $900 for a replacement phone and wait until I returned the old phone to get a refund. To make things even stankier, the iPhone 14 Pro Max went up $84 since my purchase. When I mentioned that to the rep, he gave me one of these ¯\_(ツ)_/¯

I escalated up the chain to a supervisor, who parroted the first guy's response. Again, they want me to pay up front for a replacement phone plus an extra $84 for the new purchase price. The supervisor had a little more pull, so I negotiated for a credit for the price difference. This was after around an hour in their chat.

Here's another thing that Amazon shrugged about: I have to be home to hand deliver the return to a UPS driver. I can't drop it off somewhere, or print my own label and take it to UPS, or put it in a UPS drop-off container. As someone who works during the day, I'm not able to be home to do this. "Oh, they'll just leave a label at your door if you're not there," the supervisor says. To recap: I cannot print my own label, but a UPS driver will come to my house and leave one for me if I'm not there to give him the package.

To recap:
- I purchased an iPhone 14 Max Pro from Amazon and received the wrong phone.
- Amazon would not send me a replacement, rather they asked me to re-purchase the phone at a higher price.
- I had to negotiate with a supervisor in order to get a credit for the cost of the phone.
- I cannot print the replacement label for the wrong phone and take it somewhere, but rather a UPS driver has to come to my house and physically take the package from me. Only then will I get a refund for the wrong phone.

This was an exciting purchase turned sour. It was enough to give a normal person anxiety and to make an anxious person spiral out of control. Buy at your own risk, or not at all.
Images in this review
Customer image
Melissa
5.0 out of 5 stars Perfect
Reviewed in the United States on October 8, 2024
I was really hoping I’d get to write a great review and I do!! This phone is fabulous! Like brand new. Not a scratch on it. I got the deep purple 14 pro max and it is a bit heavy but not terrible. I did have to sign for it and I was working during the first two delivery attempts so I didn’t get it until 4 days after I could have. It was delivered fast, so that was would have been great to have been home to get it, but I’m also glad this is not something they would just leave on my porch. Over all, fantastic in every way. Oh, and also, battery capacity is still 100% even though it’s a used phone. Yay!
Paul Hamilton
4.0 out of 5 stars Does not take physical SIM card. Only ESIM
Reviewed in the United States on November 21, 2024
I bought this phone in excellent condition. The screen has some minor scratches all over it. Minor scratches on back of phone as well. After placing the tempered glass it looks perfect. No physical damage that is preventing me from using the phone as I want. No physical SIM card. Only ESIM. The setup was easy. Simply followed the prompt to transfer my number over to new phone. I use Mint mobile.
Jaylin Lynch
5.0 out of 5 stars BRAND NEW!!!
Reviewed in the United States on October 26, 2024
I didn’t know what to expect when I ordered this phone simply because I read all of the comments and I’ve never bought a refurbished phone before, but I will say this is practically a brand new phone. There’s no scratches. There’s no dings. There’s no malfunctions in the software. I definitely recommend! The battery life is 100% if you need a sign to give Amazon refurbished phones a chance this is your sign. 10 out of 10.
Customer image
Jaylin Lynch
5.0 out of 5 stars BRAND NEW!!!
Reviewed in the United States on October 26, 2024
I didn’t know what to expect when I ordered this phone simply because I read all of the comments and I’ve never bought a refurbished phone before, but I will say this is practically a brand new phone. There’s no scratches. There’s no dings. There’s no malfunctions in the software. I definitely recommend! The battery life is 100% if you need a sign to give Amazon refurbished phones a chance this is your sign. 10 out of 10.
Images in this review
Customer image Customer image

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