All I can say is WOW! I did not want to spend the money on a brand new bosch hammer for residential use and opted to save some good cash for a renewed one instead and I don't regret it at all. I received a totally brand new metal case to keep the hammer into, it was absolutely clean (upon disassembly it only had a tiny amount of cement dust in the brush area but it was totally acceptable). You even get a print out of the OEM instruction manual and a little tube of silicone to lubricate the tool you insert into the hammer.
First, I went with this from using a dewalt cordless drill/driver with hammer function and I burned the dewalt one out after a few years but I gave it a hell of a beating. I figured having a hard wired hammer drill would outlast any of my use and I think I am right in thinking this.
I so far have drilled countless holes, demolished 6" of my cement sidewalk, pounded in 8' ground rods, tamped gravel/stone/dirt and did not feel stressed about the jobs.
For personal reference, I bought a SDS-Max to sds-plus adapter to use smaller drill bits with this hammer and you need to turn down the speed on the hammer or you will destroy the drill bit. I went through 3 3/16" drill bits before my brain clicked in and told me to try turning down the speed as I was always going full bore on the speed and kept cracking the tip off the drill bits that were small and meant for a sds-max style hammer.
The ground rods were hammered into extremely clay filled and stone filled ground with no problem.
I chiseled out a 6"x10' section of 2" thick cement and was at it for over an hour and a half before I finished and the hammer was definitely stressed and very hot but it worked through it like a champ and didn't skip a beat.
I also tamped over 45' of ground with stones, sand and dirt to help pack in a trench hole I dug out for electrical conduit.
All in all this is one beast of a tool and I would not tell anyone to discount this being a refurbished tool as it is as great as a brand new tool for a fraction of the price.