Polycom SoundStation2 Expandable Conference Phone (2200-16200-001) (Renewed)

4.2 4.2 out of 5 stars | 163 ratings

Price: 66

Last update: 12-16-2024


About this item

For use with Analog phone line only.
Will NOT work with VoIP line.

Product information

Technical Details


Top reviews from the United States

IT guy
5.0 out of 5 stars Looks great; works great; well packaged
Reviewed in the United States on March 26, 2020
This renewed product arrived packed in bubble wrap and plastic bags. The power supply is not OEM Polycom - it is manufactured by a third party, but it has been working fine throughout my tests of the system. Cosmetically, it looks brand new. The sound is very good - nice and clear and you can turn it up way louder than you'd ever need. I purchased separately a Polycom cable that lets you plug in a mobile phone and I tried that out and it worked great. I also connected it to an Ooma and it worked great as well. Very pleased.
J. R. StCyr
5.0 out of 5 stars Polycom is the market leader for a reason.
Reviewed in the United States on March 22, 2020
Mandated telework means much more time on the phone. The handset on my phone isn't comfortable for long calls and I wasn't keen on using a headset. We use Polycom speakerphones in the office so I when I came across this analog version it was a no brainer.

Some random comments:
- Setup was a breeze after downloading the user guide, which doesn't come with the unit.
- Getting the caller id to work involved cycling through the four different settings and then calling my home phone. The third one I tried did the trick.
- The unit does take up a bit of desktop real estate. In my case, I was able to place most of the unit between/behind my monitors.
- Audio quality is top notch with plenty of volume .
- Unit I received is pristine.

I'm really happy with this purchase.
Customer image
J. R. StCyr
5.0 out of 5 stars Polycom is the market leader for a reason.
Reviewed in the United States on March 22, 2020
Mandated telework means much more time on the phone. The handset on my phone isn't comfortable for long calls and I wasn't keen on using a headset. We use Polycom speakerphones in the office so I when I came across this analog version it was a no brainer.

Some random comments:
- Setup was a breeze after downloading the user guide, which doesn't come with the unit.
- Getting the caller id to work involved cycling through the four different settings and then calling my home phone. The third one I tried did the trick.
- The unit does take up a bit of desktop real estate. In my case, I was able to place most of the unit between/behind my monitors.
- Audio quality is top notch with plenty of volume .
- Unit I received is pristine.

I'm really happy with this purchase.
Images in this review
Customer image
Magicref
5.0 out of 5 stars So Far, so Great!
Reviewed in the United States on May 11, 2020
I didn't know that Polycom made phones for home analog systems, so was thrilled to find this. We recently purchased some AT&T speakerphones that worked okay, but the speakerphone quality has been lacking. The sound quality of the Polycom SoundStation2 is really good on both ends. It also has caller ID, volume controls, and other features. I bought a refurbished model, and it was like new, with power supply/interface module, and both necessary cables. Negatives: didn't come with a manual, but the manual is available on Polycom's website. The display is a little small so you have to be close to see who's calling. If this is your only phone, it is speakerphone only, so no private conversations. If you do buy a used one, be sure it comes with the Interface Module, which provides power and the connections between your phone line and the phone unit.
insurance guy
4.0 out of 5 stars Looks New
Reviewed in the United States on January 12, 2024
Great sound, looks new. Only issue is there was no instruction manual with it, so 4 rather than 5 stars.
Amazon Customer
1.0 out of 5 stars Doesn't work sent wrong plugs. The phone line sent DOES NOT FIT
Reviewed in the United States on June 12, 2022
It would be most helpful to send a phone jack that actually fits into the phone. The one sent does not. In addition other phone lines don't fit either. No response from seller.
I am think the jacks in the actual phone were replaced and not to normal phom=ne line size.
H. Slaughter
5.0 out of 5 stars I though it was DOA
Reviewed in the United States on June 22, 2020
I received the renewed Polycom SoundStation 2 within a couple of days of ordering. It looked brand new other than not having the original box. After connecting everything there was no power going to the conference phone. I downloaded the manual to verify everything was connected correctly and nothing seemed to work. I was ready to return it as DOA. As a last effort I replaced the phone cord going to the conference phone with an old cord I had laying around and the phone immediately powered up. The telephone cord provided was defective even though I unpackaged it from a new bag. I am very pleased with the conference phone now and it works great.
Jim Wolf
3.0 out of 5 stars Good quality but beware volume control is imperfect
Reviewed in the United States on August 26, 2019
Great sound quality but the volume is super loud even on the lowest setting. There are times when I want to turn it down but even on lowest volume setting it is too loud.
Andy
5.0 out of 5 stars Great Unit, Great Seller
Reviewed in the United States on September 30, 2020
The unit I received had a bad power unit, and the seller replaced it right away.
This is the same units we use in the office, and this is great to have for the home office, and refurb cost is the only way I could afford it.

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