akiba1621
Getting a hold of this stove was a little difficult. Amazon was sold out, and when I went to the RecPro website it looked like it was available, but when I tried to purchase it was a no go. I left them a message to notify me when next in stock and I started getting daily emails showing that it was available, but when I would click the link and try to purchase, no luck. I called and spoke to someone who sounded like she was working out of an apartment, and she wasn't very helpful. Just said they didn't have any and they don't know when they would be back in stock. Then, out of sheer luck, I happened to check the website a couple of weeks later and, voila! there it was. I put it in the cart and started to check out (using the 5% discount code they sent me for submitting my email) and the checkout kept failing. I decided to take a quick look at Amazon to see if they had got any in stock, and there they were, 18 left in stock. The price was $20 more but I was tired of screwing around with RecPro's website so I pulled the trigger.
The stove arrived pretty quickly and I was really impressed with the quality--it looked and felt much better than I was expecting after seeing the myriad other cheapo two-burner Chinese stovetops on line. The only problem was that installation directions were a bit incomplete. So, after monkeying around trying to accomplish what should have been a fairly simple operation, I had to wait until morning to call "Graystone"--the actual distributors--to solve the problem. The first attempt got me from the automated "receptionist" to a dead mailbox line, and I thought, "oh, oh, looks like . . ." But then I redialed and was forwarded to an actual person who was so extremely helpful that i thought it must have been her first day at work. She kept me on the line while she walked out to their showroom and looked at the specific model I was calling about to work her way through what I was experiencing. She came to exactly the same problem as me and said, "hmm, that's weird. Okay, I'm going to talk to our tech and find out what's going on and I'll give you a call back." Which she did, about 20 minutes later. The *solution was simple--but not included in the instructions, as we both agreed it should have been--and I was off and running. Great hob.
*Two screws under the grates toward the back of the unit
| Brand Name | RecPro |
|---|---|
| Model Info | RP-CT |
| Item Weight | 24.6 pounds |
| Product Dimensions | 22.5 x 12 x 3.87 inches |
| Item model number | RP-CT |
| Installation Type | Built In,Countertop,Freestanding |
| Part Number | RP-CT |
| Burner type | Open |
| Heating Elements | 3 |
| Color | Black |
| Voltage | 12 Volts |
| Wattage | 24 watts |
| Fuel type | Propane |
| Material Type | Black |
| Included Components | Cooktop |
| Batteries Included? | No |
| Batteries Required? | No |
Amazon Customer
4rnr
