This is a very well written, very well researched book, on a complex and disturbing series of events.
Will Boeing change for the better as a result of the 737 MAX tragedy? Not unless Boeing can once again make excellent engineering be its top priority. And not unless Boeing can find a way to attract and to retain the best people, at all levels, and provide its people with the tools, the resources, and the work environment to consistently do a great job.
While this was a great and attention-grabbing book, well worth reading by anyone who works for Boeing, holds stock in the company, or is ever a passenger on a commercial airplane, it would have made the book even better if the author would have found a way to describe a few days in the life of (anonymous) Boeing employees.
If I were the author, I would have addressed the crowded, noisy, distracting work environment, where engineers and software developers struggle to concentrate on the myriad details while working in a real-life Dilbert cartoon in densely packed cubicle farms.
I would have also addressed some of the "Lazy B" culture, in which some deadbeat employees leave work at 10:45 AM every day, and their utter lack of any commitment to the job goes undetected by managers for a year.
These two examples are based upon my years of personal observations at Boeing, and it would have been interesting to read about them in this well-researched book to confirm or deny that what I saw were not isolated cases.
I would also have liked to see some discussion of whether the aerodynamic properties of the 737 MAX remain the same, because of the location of the engines, far forward on the wing. If these aerodynamic properties still prevail, then won't the plane still have a tendency to pitch upwards to a degree such that there is a risk of a stall? And how is that going to be dealt with?
As I am writing this, it was just reported in the Seattle newspapers that Boeing has sold its extensive Boeing Commercial Airplane division headquarters buildings located at the former site of the Longacres racetrack. The author mentioned in the book that such a sale was likely to take place, and now it has.
I hope that, as a result of the 737 MAX experience, Boeing can change for the better, and this book should be required reading by those in upper management or on the board of directors. Boeing had a lot going for it, and it can turn things around, but will it?