CARLOCK Anti Theft Car Device - Real Time 4G Car Tracker & Car Alarm System. Comes with Device & Phone App. Tracks Your Car i

4.1 4.1 out of 5 stars | 4,470 ratings

Price: 49.95

Last update: 06-28-2024


About this item

WORK & SLEEP WITHOUT WORRY - CarLock anti theft car device and car alarm monitors and alerts you on your phone when your vehicle is moved, when the engine starts, if unusual vibration is detected & even if the device is disconnected!
MONITOR YOUR TEENAGER - We love our teens but they can be entirely different people behind the wheel. Car Locks anti theft device detects harsh acceleration (drag racing), hard breaking & sharp cornering (stunt driving).
VIRTUAL MECHANIC - CarLock anti theft car device actively monitors the health of your vehicle and alerts you in advance if your car battery is running dangerously low or is experiencing high battery drain.
LIKE GPS ON STEROIDS - Car Lock GPS tracker and anti theft car device includes detailed trip tracking which lets you monitor where your car has been. Whether your car is stolen or a "trusted" driver is going off course - you'll know!
EXTREMELY AFFORDABLE - Car Lock antitheft alarm system uses cloud computing, internet storage, GPS tracking and a modern day app (Android & iOS). You get all this for only $9.60 per month and the first month is FREE!

Product information


Top reviews from the United States

DM
5.0 out of 5 stars Does NOT track your car 24/7
Reviewed in the United States on September 4, 2022
**UPDATE** February, 2023-
After writing the rather harsh review below and emailing CarLock, my device was updated and the cell network it talks to was changed. After that my CarLock has been working exactly as advertised. I have been paying for the service and will continue to do so. The system does a great job tracking my cars location and movement. It’s been spot on since the changes.

If I still have one gripe, it’s the tag. That little thing is kind of hit or miss but it’s really not that big of a deal for me. It’s still in my center console but I have it turned off in the app.

I’m changing my rating to 5 stars!

To any buyers: If you have connection issues with your device when you first get it, give CarLock a chance to fix it remotely. It may take a few days but chances are they will get it to work.

As of this update, I would buy it again and will recommend it to others.

***Below is my initial review based on my first week or so of having the device in my car***

I purchased this device based on the numerous rave reviews on YouTube.

It was shipped very quickly and it was very easy to install.

The first two days were impressive. It tracked my car for several trips and was spot on. That’s where the positives end.

It was purchased to protect my car on a cross country trip to the west coast. After two days of no issues the problems started.

First I left my work and it tracked me for about a block and a half then just stopped. According to the app my car was sitting two blocks from my work while I’m staring at it in my driveway 30 miles from work. No amount of app shut down, phone reboot tricks worked. My car was two block from work. Getting more and more frustrated I drove the car around the block to see if it would unstick itself but no luck. Finally I took the device apart and removed and reinserted the SIM card. That seemed to unstick it.

Next morning we leave on our trip. We’ll…you guessed it. It only tracked the car for the first sections of our trip. After each stop it seemed to catch up but then would only track for part of the drive. I’m so frustrated!!!

As I write this, I’m in my hotel room LOOKING at my car out the window but according to CarLock it’s parked on the highway around 120 miles away. Already pulled and reinserted the sim to no luck.

As far as customer service…NO PHONE NUMBER AT ALL. Only way to contact them is via email. You can bet I sent an email and the response was automated with some mechanic link that did not remotely help and that I would hear back from a rep within 24hrs but weekend and holidays are excluded. Guess what…it’s Saturday today.

Right now I’m sooooo done with this piece of junk. I’m willing to give them a chance to fix my issues but it better be a solid fix.

Final thought. Awesome idea. Does not work at all for me. Buyer beware.
Shane R.
5.0 out of 5 stars Easy to use, works great!
Reviewed in the United States on June 4, 2024
Easy setup and tracks vehicle accurately. Lots of options that allow you to turn on and off with scheduler. App is easy to setup and use, first month was free to try, annual rate is very reasonable as insurance gives a discount for active tracking.
Sylvester W.
5.0 out of 5 stars Carlock- Worth It!
Reviewed in the United States on June 6, 2024
I wanted to protect my car from break-ins and theft, being it's really on the rise lately.
The need for a subscription made me unsure if I wanted to really invest in it, but I can honestly say my Carlock has been really worth it. The device itself and the vibration sensors I purchased have been pretty awesome. App and widget work as intended, and I get my notifications when I should. I feel like my own security team. Lol

There are more known brands as far as tracking that have cheaper devices per se, but this device wasn't super expensive, and the price point for subscription made me give it a try- it was the one of the lowest but has good features. The best of both worlds.
James B. Newbill
1.0 out of 5 stars Carlock is unreliable and tech support is close to non-existent.
Reviewed in the United States on July 19, 2022
After 30ish days with Carlock and countless hours troubleshooting two different units I can say with great disappointment that the product just doesn’t really work as a car alarm and GPS tracking product.

First the good:

It’s a really neat idea that packs both car alarm, GPS tracking, and mobile notification into an easy to install and easy to use mobile smartphone interface for a low acquisition cost and reasonable monthly fee.

Now the bad:

The product is just not reliable. I went through two different Carlock units and a Carlock bluetooth tag (which never worked either).

Neither Carlock unit I had could reliably detect vibration short of directly tapping on the units case. No manner of attaching it to multiple parts of the vehicle frame, repositioning, tape, zipties, etc. would allow it to reliably detect any sort of vibration short of having access to the physical plastic carlock device case and tapping on it. At times if it was tethered to the car frame near a door it could be set off with a really exaggerated door slam.

Neither unit would reliability track a vehicle in any meaningful time frame either. Best case scenario you are at least a mile down the road before it starts tracking its first GPS waypoint (or sending an alert). This means geo-fencing is worthless as you won’t get a geo-fence alarm signal prior to your car being stolen and at least a mile away from where you left it.

The first unit I received would randomly lock up and was unable to record any information about 5 minutes into a drive. So you could go for a 30 minute drive, the unit would lock up shortly after recording the first GPS waypoint. You could continue driving and the unit would never record another data point (GPS, Battery Voltage, Alerts, etc.) Eventually you would come home and about 4 hours later you would get all the updates and alerts that happened over the past 4 hours. During these 4 hour freeze period the Carlock would usually show my car somewhere in the middle of the street about a mile from my house even though it had been in my driveway for hours. This makes the unit worthless for GPS tracking as if your vehicle is stolen and it takes 4 hours to update its location what benefit does that provide. The only way to get the unit out of this frozen state (other than waiting hours) was to remove the Carlock device from the vehicle, open the carlock device case, remove the SIM card, reinstall the SIM card at which point all the cached alerts would come streaming into my phone based app and the web portal. After troubleshooting with Carlock for a week I returned it to Amazon and bought a second unit thinking…maybe the first one was just bad. I was wrong.

I received the second unit and it seemed to work a bit better. It wouldn’t freeze up for hours on end like the first unit did into a drive, but would still sometimes take upwards of 10 minutes to record its first data point once I started the vehicle for a drive That meant the Carlock unit could be armed, I don’t unarm it, I get in the car (which it should vibration detect and alert), start the car (which it should also detect and alert), drive the car away, leave the geo-fence zone (which it should detect and alert) and Carlock would report none of these actions in anything close to real time. Roughly 10 minutes later Carlock will finally report, car started, but wouldn’t ever show the 10 minute test drive I took. Again an alarm system that goes off 10 minutes or more after the vehicle has been started and driven away and never record that it left your driveway doesn’t’ buy you much. Mind you this is with Carlock reporting a lock on half a dozen GPS Sats and 4 out of 5 bars on the GSM meter via the app.

Now let’s get to Carlock tech support. Carlock tech support has no phone number so you will never talk to a live human. Carlock doesn’t appear to have many support reps and my guess is that the few they do are not in north America. Any inquiry to tech support takes at least overnight to respond in the best case scenario. In the worst case it can be days before you get a reply, especially if your response was sent to carlock toward the end of the week. (Carlock has no support on weekends) so you can reply on Friday morning and not hear back until Monday evening. The Carlock tech support responses always comes in the middle of the night or early AM US time. The result is trying to troubleshoot with tech support stretches on for days as every inbound/outbound communication is significantly delayed.. My efforts also seemingly never went anywhere other than “we got your ticket”, or “we updated your unit try it again” or “we need to research that further” to which the unit would still not function properly.

Here is the bottom line from what I can tell. This is a basically a feel good security product that gets sold to people who want the illusion of security for $50 upfront and $9 a month. It’s the equivalent of the little sliding chain link lock that old hotels put on the door to make guest feel safe when they open the door, when the reality is that little chain link lock provides nothing but the illusion of security and will most likely fail when pressed and it counts.

The unfortunate reality is that Carlock so unreliable, so slow to notify you of alerts, and the GPS and geo-location so slow and spotty the odds that Carlock would ever alert you prior to your car being broken into is slim much less let you ever find your vehicle. Carlock provides a thief plenty of time slim-jim open your vehicle, cut away your steering wheel lock, program a new key, start the car, etc. and drive way with your vehicle before you ever get an alert any of this was happening. Once your can is now stolen, Carlock’s slow and spotty GPS tracking means you could probably never track your car in any real time to find and potentially recover it. The internal Carlock device battery is also so small that once Carlock is disconnected from vehicle power or a thief just removes connection to the car battery carlock will cease function in under 30 minutes.
If you needed Carlocks help to troubleshoot your Carlock alarm once your car was taken you may be waiting literally days for them to even acknowledge your support request (and then getting a meaningless reply).

I wanted to love Carlock. It seemed like a great product based off the marketing without spending $1000 on a traditional car alarm, requiring a car alarm tech cutting all sort of wires in your vehicle to install it, and an even more expensive monthly fee for cellular monitoring.

After 30ish disappointing days, two carlock units and one carlock tag later, I am now returning the second unit, the same as I did with the first one (and tag) as I have no faith the product will perform when it counts.

I guess for approximately $50 upfront and $9 a month I should have known it was too good to be true.

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