Purchased this generator to use as a whole house backup after having dealt with several recent outages thanks to the oh-so-reliable Texas grid. Got a great price from Amazon and ordered over labor day weekend but was not expecting to see it for at least a month or two due to it being back ordered. Surprisingly I received a shipping notification from Amazon after only about two weeks. While this was great, the delivery company took almost two weeks to deliver and required three resets of the delivery appointment time which was a bit frustrating. Upon delivery the box had some tears and bruises so i wanted to check it out before accepting. The delivery guys were very patient while I opened the box and unpacked enough to determine that the generator was in pristine condition and had suffered no damage during shipment. Documentation is good and assembly to make run was very easy. Since hurricane season is winding down and the unit will hopefully go immediately into storage I used propane to test and do the break-in. The battery was pretty much fully charged and the unit started up on the first try. I am using a 50 amp inlet box and a interlock device on my breaker panel. The unit so far has run the majority of my house without showing any sign of strain or stress. Pending installation of a soft start device i have not tried to run a 3 ton central A/C unit, but with what I have seen so far I believe this generator should be able to handle it without a problem.
The generator comes with pretty much every accessory needed. Although it weighs 230 lbs. the wheel kit and handle make it easy to move around. It comes with a propane hose with regulator in addition to a natural gas hose. Everything needed (except fuel obviously) to get this unit running was included in the box! So far I am very pleased with everything about this generator. It looks great, runs great, and comes equipped with every option I think I will ever need.
Post testing update: During break-in and further testing I noticed that based on the on-board meter the no-load frequency was running about 63.5 Hz and with about 50% load only dropped to 62.8 Hz. This seems a bit high to me. I have battery back-ups on all of my computer equipment and all of them alarmed and kicked over to battery power whenever the frequency got above 62.9 Hz (The back-ups are all spec'd. at 60 +/- 3 Hz). I contacted Westinghouse support and asked if there was a way to reduce the generator rpm which would reduce the frequency. They advised that there was not a way to reduce the rpm's and furthermore that this unit was not designed to power "sensitive" electronics and that I should upgrade to a unit with lower total harmonic distortion or an inverter generator (both more expensive). I am very disappointed in this resolution. As this unit is advertised to be used as a home emergency back-up generator I think hey should be more upfront about its limitation to power electronics (almost every appliance in a modern household has electronic controls now). Also I cannot believe that they would produce a motor that does not have some way of adjusting rpm which would directly control the output frequency and voltage. While I do still believe that this is a powerful and quality generator, I am not comfortable that I am getting correct information from Customer Service and if I am, I am not sure this is a generator that should be used to power a home without risking damage to appliances.
Westinghouse Outdoor Power Equipment 12500 Peak Watt Tri-Fuel Home Backup Portable Generator, Remote Electric Start, Transfer
4.8 | 4,282 ratings
Price: 1128.49
Last update: 12-01-2024
About this item
12500 Peak Watts, 9500 Running Watts (Gasoline); 11200 Peak Watts, 8500 Running Watts (Propane); 9500 Peak Watts, 7500 Running Watts (Natural Gas); Remote Start With Included Key Fob, Electric and Recoil Start; Up to 12 Hours of Run Time on a 6. 6 Gallon Fuel Tank With Fuel Gauge
Features Two GFCI 120V 5–20R Standard Household Receptacle, One Transfer Switch Ready 120V L14-30R, and One RV Ready 120/240V 14–50R; All Outlets Have Rubber Covers for Added Safety
Powered by a Heavy Duty 457cc Westinghouse 4-Stroke OHV Engine Featuring a Long-Lasting Cast Iron Sleeve With Automatic Low Oil and Carbon Monoxide (CO) Shutdown, and Digital Hour Meter
Plug-and-Play: Comes With a Remote Start Key Fob, 12V Battery Charger, Oil, and Oil Funnel, a Tool Kit, and a User’s Manual to Get You Started Right Out of the Box (Minimal Assembly Required)
All Westinghouse Portable Generators are Functionally Tested in the Factory and May Contain Minimum Residual Oil and/or Fuel Odor; EPA Compliant; Backed By 3-Year Limited Service, Labor, and Parts Coverage and Nationwide Customer Service Network
Features Two GFCI 120V 5–20R Standard Household Receptacle, One Transfer Switch Ready 120V L14-30R, and One RV Ready 120/240V 14–50R; All Outlets Have Rubber Covers for Added Safety
Powered by a Heavy Duty 457cc Westinghouse 4-Stroke OHV Engine Featuring a Long-Lasting Cast Iron Sleeve With Automatic Low Oil and Carbon Monoxide (CO) Shutdown, and Digital Hour Meter
Plug-and-Play: Comes With a Remote Start Key Fob, 12V Battery Charger, Oil, and Oil Funnel, a Tool Kit, and a User’s Manual to Get You Started Right Out of the Box (Minimal Assembly Required)
All Westinghouse Portable Generators are Functionally Tested in the Factory and May Contain Minimum Residual Oil and/or Fuel Odor; EPA Compliant; Backed By 3-Year Limited Service, Labor, and Parts Coverage and Nationwide Customer Service Network
Product information
| Brand | Westinghouse |
|---|---|
| Wattage | 9500 watts |
| Fuel Type | electric |
| Power Source | Fuel Powered |
| Recommended Uses For Product | Residential |
| Item Weight | 217.3 Pounds |
| Voltage | 240 Volts |
| Output Wattage | 12500 |
| Special Feature | Electric Start, Overload Protection, Automatic Voltage Regulation, Hour Meter, Tri-Fuel, Fuel Gauge, CO Sensor |
| Included Components | Battery Charger, Warranty, Assembly Wrench, LPG Regulator, Quick-Start Guide, Engine Oil & Funnel, Key FOB, Owner's Manual |
| Color | Blue |
| Product Dimensions | 32.1"L x 23"W x 24.4"H |
| Model Name | Open Frame Generators |
| Engine Type | 4 Stroke |
| Ignition System Type | electric start |
| Tank Volume | 6.6 Gallons |
| Engine Displacement | 457 Cubic Centimeters |
| Runtime | 12 hours |
| Total Power Outlets | 8 |
| Frequency | 60 Hz |
| Starting Wattage | 12500 Watts |
| Running Wattage | 9500 Watts |
| Is Electric | No |
| UPC | 850032657150 |
| Manufacturer | Westinghouse Outdoor Power Equipment |
| Item Weight | 217 pounds |
| ASIN | B0BVGSFCPG |
| Country of Origin | China |
| Item model number | WGen9500TFc |
| Batteries | 1 12V batteries required. (included) |
| Customer Reviews |
4.8 4.8 out of 5 stars
4,282 ratings
4.8 out of 5 stars |
| Best Sellers Rank | #1,073 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #20 in Outdoor Generators |
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