To the question: Do you have to enter your information online? The answer is YES!! The product is supported through a place call Hay House...their response to my question: "The program is set up to create all of your documents based on the information you put into the questions. All of your information is completely secure and we cannot even access it here in customer care. Furthermore, the sensitive info such as social security number must be hand written in after being printed." So, I ask you, in this day of identity theft and hacking, are you willing to have them collect and store all of your LEGAL identification information and a list of your assets. Not only that, you are required to agree to their terms and conditions. It's simply not worth it.