This review isn't about exactly the Funhouse Photo Software product but rather about the ArcSoft company technical support policy. I purchased the Portrait+ 3.0 Photoshop Plugin software directly from this company and installed it my Win 7 computer. I tried to open perfect portrait photo within this plug-in and find out the face couldn't detected. So, I tried to contact the technical support and find out there is a ridiculous tech support policy - 2-3 business days response time especially for the company who claim their self as a Global Leader In Imaging Technology . I would like to be fair. On my other computer I have Portrait+ version 2 and it's working acceptably well. The company management and marketing team need to understand any product only as good as the support behind it. So, back to my issue, October 14th I sent the request for support and finally on October 20th I received an answer from the tech support rep. Nancy explaining to me that I don't have stable Internet connection this is why my software doesn't work correctly. I consider myself advanced computer user with more than 20 years of experience in installations, setup, troubleshooting etc. and I can say for sure I have very stable 25 Mbps Down and 10 Mbps Up Internet connection. First of all sorry, I can't accept this explanation as a logical, second - what I have to do for locations where I can't establish an Internet connection???. So, I restore my computer from the image I created before I install ArcSoft software to make sure I have clean computer without any ArcSoft traces. I install the software one more time. Unfortunately I get the same result. "Face Can't be detected!". l sent the new question to ArcSoft with my direct phone number as well (just in case if they so kind to return the call) and I guess I will have to wait now for another who knows how long. In my opinion it is very unfair to the customers to not be able to call or at least live chat to the technical support team as need it. Meanwhile I have non working software I paid for because it doesn't work the way it promised and company seems like not belong of the 21st Century standards! This is exactly why I agree with Scott's statement to STAY AWAY FROM THIS COMPANY!!!!
Kindle Customer