I'm a long-time fan of TiVo and have owned many TiVo standalone units over the past 5 years. I've been using Microsoft Vista Ultimate's Media Center for the past year, and was looking forward to "upgrading" to a true TiVo experience.
I'm pretty good with computers, but even I was confused by the setup process. There's no step-by-step setup instructions, and it feels like someone took three completely separate products and stuffed them in a brown box and shipped it to you; you have no way of knowing what to hook-up first. The hardware drivers for the USB tuner (which comes in a separate box and has no instructions for using it with Nero's Liquid TV at all), don't get installed when you click "Install Drivers" on the CD-ROM, and for some strange reason are installed during the TiVo software install.
Poor documentation is the least of the problem; I've been using a DirecTV with Microsoft Media Center for years without a problem. With the IR Blaster positioned in EXACTLY the same place, Nero's LiquidTV cannot change the channels.
Calling Nero's customer support reveals that you have to pay $150 PER MINUTE to speak with anyone. An email to their support team went unanswered for three days, when they finally responded with a generic form letter asking for more details on my PC's specs. Useless.
A call to TiVo, which has fantastic customer support, revealed that the IR blaster hardware is made by Nero, and you have to call Nero for support.
I've ordered a serial-to-usb cable to try and circumvent the IR blaster altogether, but I'm very dissatisfied with Nero's lack of support. All-in-all, it's probably not worth all this effort, and I should just stick with a dedicated standalone TiVo.
For now, I'm back using Media Center and hoping I'll get this thing working eventually. Either that, or it was $160 down the drain.
Nero Liquid TV [Old Version]
3
| 37 ratingsPrice:
Last update: 07-31-2024
About this item
Enjoy the unique and easy-to-use TiVo interface; all the great TiVo features like Season Pass and WishList included
Watch and record shows in HD and Standard formats on your TV or on your PC
Export your favorite programs to portable media players; burn shows to DVD or save them to your hard drive
Schedule TV recordings online (US and Canada only); Pause Live TV on your PC
Includes a 12-month subscription to the TiVo service
Watch and record shows in HD and Standard formats on your TV or on your PC
Export your favorite programs to portable media players; burn shows to DVD or save them to your hard drive
Schedule TV recordings online (US and Canada only); Pause Live TV on your PC
Includes a 12-month subscription to the TiVo service