Final review-
I am pleased to say that I have contacted customer care, and they have responded with great timing and attention to my concerns.
My first concerns was the front hub giving off rubbing sounds intermittently , for which I provided video.
I forwarded them recorded data(scooter mobile app) for my battery capacity and length of trips.
My clip came undone from the base. These could happen on any well made item.
They did not hesitate and have shipped a replacement scooter. I could not be more pleased with the ease in which we found a working resolution. Isn’t that a part of what every after purchase customer care should contain.
Great work from the customer care team at iScooter!
To recap:
I was pleased with the speeds the scooter is able to reach.
The portability is excellent, I’m able to commute on train and bus with ease.
I have no doubt that I get more miles between charges with the replacement scooter.
Side note, the headlamp and tail light are powerful and safe
Any hill that I’ve encountered have been no challenged .
The iScooter 1S is worth your money for it’s price point
I am 3 days in.
- Battery life so far, throughout 3 full charges have averaged 9 miles, on mostly smooth even surfaces,
mostly flat terrain, and the hill slopes no greater than 15 degrees.
- I am so far really frustrated that I cannot get this scooter to go past 15 mph.
I have the app and it is properly paired with the scooter. No amount of configuring has approached 16 mph in ideal conditions.
- To be fair, I have not yet contacted the customer care contacts at iScooter.
They may have a fix and I will allow for this, however I remain skeptical that they will help extend the range in miles that the battery pack has shown to supply on a full charge and near ideal conditions.
_ future reviews
] upon further trials
-Now more than 6 days in. (July 26)
I have now achieved speeds surpassing 20mph, really decent , and necessary for my city commute as I transfer to and from public transportation.
The folding and unfolding of the scooter is now painless , pops open and snaps closed smoothly.
Battery life is still an issue as I holdout hope that I can get more than 9 miles per full charge.
This is how much I’ve been averaging with typical speeds of 15 mph, mostly smooth and level terrain.
I weigh only 184.
(I have not reached out to the vendor so far)
In case Ii would have to return this item, should the battery capacity not extend itself, I have started the automated return process and Idid not encounter any uncomfortable hurdle in doing this. This is always good for the consumer, thanks Amazon.
Updates coming.
Brand | iScooter |
---|---|
Color | Black |
Age Range (Description) | Adult |
Special Feature | 19MPH Top Speed, APP Controller, Non Slip Deck, foldable, Double braking system(Electronic brake+disc brake) |
Weight Limit | 220 Pounds |
Product Dimensions | 42"L x 17"W x 44"H |
Number of Wheels | 2 |
Model Name | E9PRO |
Wheel Material | Rubber |
Frame Material | Aluminum |
Item Weight | 10.9 Kilograms |
Handlebar Type | Fixed |
Handle Height | 76 Centimeters |
Wheel Size | 8.5 Inches |
Wheel Type | Pneumatic |
Grip Type | Ergonomic |
Brake Style | Front Braking, Rear Braking |
Warranty Type | Limited |
Charging Time | 6 Hours |
Recommended Uses For Product | Commuting |
Maximum Distance Range | 18 Miles |
Manufacturer | Zhejiang jinpan import and export co.,Ltd |
Item Package Dimensions L x W x H | 43.25 x 21 x 6.25 inches |
Package Weight | 13.54 Kilograms |
Item Dimensions LxWxH | 42 x 17 x 44 inches |
Brand Name | iScooter |
Material | Aluminum |
Suggested Users | Ages 14 and up |
Number of Items | 1 |
Style | i9(350W,18miles) |
Included Components | i9 Electrcic Scooter |