I will not add a repeat of the already positive and thorough reviews listed here about this product. I agree with them. I take my sound seriously, having been a DJ and in bands in my youth; and can’t go a day without music. I was looking for a replacement wireless headset for my computer (Windows 11 laptop) use – music, video, and gaming. I also wanted something I could Zoom with in a quality fashion, as well as reasonable battery life, and comfort was a big factor this time. (I both wear glasses, and have a large head, and this has been an issue with other headphones.) I didn’t want active noise-cancelling, but some degree of isolation is important. There is also a “work around” for the lack of Bluetooth which I will go in to at the end of summary feedback.
After a couple weeks of a LOT of research and comparison from headphones ranging from $50 to $400, I had narrowed it down to half a dozen headsets, and the challenging part was comfort - hard to verify that online. I walked into a retail store to try on the headsets, prepared to purchase them on the spot if they fit the comfort criteria. They had the WIRED version, but not the wireless. I chose the Logitech G PRO X, came home, and ordered the wireless version, which showed up the next day.
Comfort: Ok – it feels like liquid heaven. These fit and feel wonderful. Overall, they unit is heavier than my last pair (which was mostly plastic), but it doesn’t FEEL heavy. It fits softly AROUND the ear, and I don’t feel it. I wear headphones the majority of the day, and above any other factor, comfort and fit can take the joy away more than any other feature. The oval shape is perfect. (Any company still making circular headsets need to go back and look at the shape of an ear…) They come with an alternate set of material, so the owner can select whichever feels best to them.
Sound Quality: Very good. Sharp, precise, and clear. Candidly: Does NOT pack the low end “Kick” of my previous (and cheaper) headphones, but the bass is still there… it’s the difference between “hearing” the low end, and “feeling it”. That being said, turning up the low end to “feel it” on headphones isn’t the best thing for your ears in the long run, so – hey. The software that comes with it does allow a significant amount of modification with both pre-settings and custom settings for EQ, and other effects, and it is painless to download and install. I listen from Rock to Classical, and happy with both.
Microphone: Also good – by itself straight out of the box, the sound was a little on the “thin” side, BUT, with the customization of settings the software provides, it’s amazing. You can record a brief clip of your voice, loop it, and play with the settings until you sound like an announcer for an upcoming movie. Very cool. I check out microphone quality with the people I talk with, and they signed off it as “Good!” – so, worked there.
Battery Life: Good – When fully charged and monitoring them as I use them, it has been accurately showing 24-25 hours’ worth of life. I use them long, and hard each day, and could imagine a situation where I could use up to 16 hours of that… and still have battery to spare. I have yet to fully test their recharging capability, but initial reaction seems to be that it charges back to a full charge pretty fast. Candidly, no worries in this department for my needs. (You can still use them with the USB power cord charging up, so running out of juice really isn't an issue.)
Wireless feature: OK, so this comes with a proprietary 2.4 wireless USB dongle that sticks out an inch and a half, and you have to deal with it (as a laptop user – desktop wouldn’t matter.) One of the specific issues I was having with my previous Bluetooth headset was that I was running into interference and sound dropping after use, as well as the audio becoming slightly off sync with video after a while, and – neither of those are acceptable… (which prompted the search for a replacement/upgrade.) Bluetooth is convenient but has its own pros and cons. The 2.4 system of this is painlessly plug-and-play. Just stuck the dongle in, turned on the headphones, and they were instantly fully active. Range of 2.4 is typically better than Bluetooth range, and this has definitely been proven out. I can wander around the house a bit again, which is nice, as compared to just across the room.
WORKAROUND FOR LACK OF BLUETOOTH:
As the G PRO X Wireless DOES NOT have any Bluetooth support NOR does it have a jack for a plain old cable, there were two aspects of this headset which were not 100% in sync with my wish list. (Listen up Logitech!) I would always like to have the opportunity to have a traditional 3.5 jack to manually wire in a headset. You just never know when something is going to happen, battery, interference… but the show must go on. Without that jack, it means that I have to maintain an entire backup set of headphones. Not IDEAL, but doable. I would hope to never need it, but would like to have the option. However, here simply is no jack, nor does the USB function in that fashion either. Call me old school, but I like a backup, even if it adds 49 cents worth of parts to the cost. Not a deal killer however. Would have let me use it easily with my phone however...
The bigger trade off was the lack of Bluetooth (COMBINED with the lack of a wire.) All indications were – (even saw it listed in various reviews) that this meant that the headphone is limited in use to computers and consoles with regular USB ports… SPECFICALLY, that I would lose the ability to wear my awesomely comfortable headphones while on my (Android based) phone… meaning that I needed to manage yet ANOTHER set of headphones, earbuds, etc., for taking phone calls. (I read reviews where this was called out as a specific shortcoming factor.) THIS IS NOT THE CASE!!! I came across a reference from a user who used a simple USB-C Male to USB Female adapter (available cheap) to connect the dongle to their Android phone… and I have done the same, and the headphones DO WORK fine for taking phone calls from my phone. Yes, I have a bit of a weird contraption hanging out of the bottom of my phone – but, I am beyond happy with that. The phone functionality was also plug and play (actually FAST and LESS cumbersome to set up than a Bluetooth headset.) Plugged in an adapter (<$4 to $9), plugged the 2.4 dongle into that, and turned the headsets on. Listened to music, sounded great. The volume wheel controlled the volume on my phone. Make a call, sounds great.
Thought it was going to be a trade-off, but now I can use the same set of headphones on my laptop and phone, and in the end is actually LESS hassle than trying to share Bluetooth between the two. Just unplug from one and plug in to the other, and off you go. STILL overjoyed by this. Candidly, DO NOT understand why Logitech doesn’t include a simple USB C Male to USB Female with the package (probably would cost them less than a dollar…), and eliminate “doesn’t work with phones” from the reviews of being a lack of a feature. Works fine with my android phone with its USB-C port.
SO – if THIS aspect has been a reason why a person might decide against it, don’t let it stop you. Just spend a couple more bucks for the adapter when you order the headphones, and you can hook an Android phone at least to them. Hope this is helpful, was almost the deciding factor as to whether or not I purchased them… and am NOW completely happy that I did.
Michael Hassert